Community Patient Navigator

Solis Mammography•Addison, TX

1d•Hybrid

About The Position

The Community Patient Navigator is a non-clinical, paraprofessional assistant to radiologists and clinical staff, serving as a liaison to patients and referring physician community. This role is dedicated to assuring patients receive a variety of result types as well as understand appropriate follow up measures for continuity of care. The responsibilities are wide-ranging, including communication with patient care team, identification of barriers to care, as well as detailed tracking of the patient journey.

Requirements

High School diploma, associates preferred.
Minimum of 4 years healthcare industry experience
Excellent oral and written communication skills
Strong data input and quality control skills
Ability to read, write, and comprehend medical terminology
Willingness to learn specific processes and terminology
Work independently with minimal supervision
Extremely organized and detail oriented
Ability to apply common sense understanding to carry our detailed and sometimes complex written or oral instructions.
Outstanding customer service skills with both internal and external customers
Strong ability to interface with all levels of individuals
Demonstrate high level of confidentiality and professionalism
Ability to sit for long periods of time
Experience with Microsoft Office Suite applications

Nice To Haves

Previous experience in high risk patient management, breast imaging or cancer care preferred

Responsibilities

Accountable for communicating and documenting results to patient care team in a timely manner
Accountable for communicating and documenting results to patient, when that task is delegated, in a timely manner
Maintain a patient database to monitor results ensuring no patient experiences delays in their clinical pathway
Patient handoff to referring, community and joint venture partners when appropriate
This position may be assigned to one of the following teams: biopsy navigation or high risk navigation.
Ongoing RIS/MIS utilization
Adhere to company regulatory compliance requirements
Must be adaptable to rapid growth and amenable to team environment
Track necessary data via various verbal and written communication methods
Perform other work-related duties as assigned