Community Paramedic

Stanly County•Albemarle, NC

6d•Onsite

About The Position

An employee in this class is responsible for providing proactive and preventive care through an integrated team approach with medical providers, case managers, patients, other stakeholders, and community support systems. Work involves follow-up with frequent EMS patients to schedule appointments and arrange programs of preventive care to prevent or reduce emergency needs. The employee also performs assessment and prior approval for Medicare patients for repetitive transport and responds to calls as a paramedic in a Quick Response Vehicle.

Requirements

Extensive knowledge of procedures and techniques for administering emergency medical care.
Considerable knowledge of County emergency medical policies, procedures, and treatment protocols, and ability to review medical calls and analyze for appropriate medical care, and develop and communicate new or revised protocols.
Considerable knowledge of management, leadership, and administrative supervisory principles and practices including coaching, motivating, and communicating skills.
Considerable knowledge of community resources helpful for increasing quality of life and health outcomes for substance abuse, mental health, disabled, chronic, impoverished and other special needs patients.
Considerable knowledge of equipment and materials utilized in providing emergency care.
Considerable knowledge of the application of information technology to the work.
Knowledge of legal, regulatory and liability issues related to the work.
Knowledge of work hazards and necessary precautions.
Skill in collaborative conflict resolution, teamwork, and customer service excellence.
Skill in delivery of patient care and in assessment of patient care delivered by others.
Skill in communicating technical medical information all ages and education levels with tact.
Skill in problem solving and decision making under emergency conditions.
Ability to plan work for efficient processing, set and follow effective work priorities and meet established deadlines.
Ability to accurately record services provided.
Ability to plan and participate in educational programming for the community.
Ability to work independently and coordinate a variety of details and program services.
Ability to administer necessary medical care under stressful conditions.
Ability to establish and maintain accurate records of program activities.
Ability to maintain confidentiality of patients.
Graduation from college with an associate’s degree in emergency medical services or related field or considerable experience in emergency medical work at the paramedic level, including experience with social determinants of health and substance use recovery initiatives.
Certification from the State at the Paramedic level of EMT.
Possession of a valid driver’s license.

Nice To Haves

Certified as a Community Paramedic within two years of assignment to the role.
Possession of other specialized and specific certifications as specified by the department.

Responsibilities

Provides proactive care intended to help improve the overall health and wellness of program participates; follows up with repeat patients to expand access to non-urgent health care through in-home patient visits and/or community based services; performs assessment of patients; contacts physicians regarding patient encounters; assists patients with contacting community resources to assist with needs such as meals, prescription assistance and with navigation to appropriate destinations.
Works with various community partners to prevent overdoses; performs rehabilitation consultations and referrals; runs OD and cardiac arrest calls to back up EMS crews as needed; works with peer support specialists to improve outcomes.
Performs assessment and prior approval for Medicare patients for repetitive transport; tracks renewal calendar; compiles and sends in medical records; obtains physician signature for medical necessity.
Works in cooperation with various stakeholders and key medical providers to offer coordinated and integrated care, especially for patients with chronic diseases and substance abuse disorders; works with stakeholders and EMS agency to provide community education to prevent injury and illness; works with patients to reduce utilization; maintains clear and concise communications in compliance with HIPAA standards.
Visits patients in their homes to ensure proper medication use; following through on doctor appointments, etc; serves as “navigator” of community resources connecting patients to agencies and services they may not be aware of and helping reduce barriers that prevent access to care; coordinates with resources such as VA, home health, hospice, senior center, mental health agency, etc.
Performs critical stress debriefings with stress dogs for law enforcement, fire and EMS staff.
Prepares a variety of records and reports on activities and patient information; tracks patient calls for service; documents visits and maintains other necessary data; ensures all necessary reports and records and prepared and maintained.
Attends classes and seminars to stay abreast of changing regulations, consults with state personnel and assures that County’s practices and procedures remain compliant with state regulations.
Responds to major incidents as a paramedic; responds as paramedic during times of staffing shortages or during any major incident to assist in the emergency.
Performs related duties as required.