Community Outreach Specialist

Community Medical Group•Lauderdale Lakes, FL

7d•Hybrid

About The Position

Community Medical Group is seeking an energetic and relationship-driven Community Outreach Specialist to help strengthen our presence throughout the communities we serve. In this highly visible role, you will build meaningful partnerships, coordinate community events, generate new member opportunities, and help ensure current and prospective patients stay connected to the care and resources they need. This is an excellent opportunity for someone who enjoys working in the community, developing relationships, organizing events, and making a measurable impact on patient health.

Requirements

Bachelor’s degree in Public Health, Social Work, Communications, Marketing, or a related field, or at least four years of equivalent professional experience
Three or more years of experience in community outreach, healthcare sales, managed care, public affairs, or the nonprofit sector
Strong relationship-building and community engagement skills
Proven ability to meet lead, enrollment, sales, or retention goals
Experience coordinating events and managing multiple community initiatives
Excellent verbal, written, and presentation skills
Comfortable speaking with community members, partners, and organizational leadership
Experience using Salesforce or a similar CRM system
Proficiency with Microsoft Office and virtual meeting platforms
Valid driver’s license and reliable transportation
Ability to travel frequently throughout the assigned territory
Availability to work occasional evenings or weekends based on community event schedules

Responsibilities

Build and maintain relationships with community organizations, senior centers, faith-based groups, schools, brokers, social service agencies, and other local partners
Develop and execute outreach strategies that support organizational growth, member acquisition, and retention goals
Plan and participate in health fairs, enrollment events, educational sessions, retention activities, and other community programs
Coordinate event logistics, staffing, promotional materials, lead collection, and post-event follow-up
Represent Community Medical Group professionally while promoting our services and commitment to patient-centered care
Collaborate with Marketing, Patient Experience, Access Centers, clinic leadership, and broker relations to ensure a smooth experience for prospective and existing members
Assign and follow up on outreach leads while monitoring activity throughout the assigned territory
Maintain accurate records of leads, enrollments, events, and community partnerships in Salesforce
Track outreach results and prepare monthly and quarterly performance reports
Ensure outreach activities comply with HIPAA, payer guidelines, privacy requirements, and applicable regulations