Community Outreach Specialist (Inside Sales)- Virginia

Centria Autism • Virginia, United States, VA

11d • $55,000 - $65,000 • Onsite

About The Position

The Community Outreach Specialist will play a crucial role in supporting Centria’s growth by managing and nurturing referral relationships in new and existing markets. This is a unique opportunity to work both independently and collaboratively, providing essential support to our field sales team and acting as the primary point of contact in developing markets.

Requirements

• Bachelor’s degree or equivalent experience
• 2+ years of sales and/or ABA experience
• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively
• Proficiency in PC software, especially spreadsheet programs
• Strong communication skills, both written and verbal with internal and external stakeholders
• Ability to build rapport with referral sources
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
• Excellent interpersonal and listening skills
• Experience analyzing and summarizing data clearly and concisely
• Demonstrated strong work ethic with attention to detail, accuracy, and quality
• Established track record of generating new business

Responsibilities

• Collaborate and Strategize: Participate in weekly one-on-one meetings with the assigned CRD to discuss goals, strategies, and account progress.
• Scheduling and Logistics: Assist the CRD in scheduling meetings with difficult-to-reach or remote accounts and schedule external evaluations with families and providers.
• Account Management: Maintain regular, proactive contact with referral sources through monthly updates and strategic touchpoints between CRD visits.
• Create detailed account updates and reports for the CRD to use during meetings.
• Event Support: Research and identify community events for the CRD to attend and provide logistical support for any events hosted by the CRD.
• Market Development: Conduct thorough market research to identify potential referral sources, analyze the competitive landscape, and understand the unique needs and challenges of the market.
• Point of Contact: Serve as the primary point of contact for the market, representing Centria Autism Services to potential and existing referral partners.
• Scheduling: Proactively schedule meetings with high-priority accounts, including hospital systems and key referral sources.
• External Evaluations: Schedule external evaluations for all new referrals in the market.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level