Community Outreach Sales Liaison - Clinton Township

PACE Southeast Michigan•Clinton Township, MI

About The Position

The Community Outreach Sales Liaison generates new referrals for PACE Southeast Michigan (PACE SEMI) by building and maintaining relationships with community resources across all service areas. The role supports business development through community marketing activities and by establishing strong relationships with new and existing referral sources. The position manages appointments, presentations, follow-up, and customer relationship records. It also supports marketing, events, projects, and the Intake department, including helping prospective participants understand PACE SEMI and its qualification process. The liaison works independently and collaboratively, maintains confidentiality, and escalates issues when appropriate.

Requirements

At least one year of marketing or sales experience.
At least one year of work experience with the elderly.
Ability to follow through on planned tasks and activities, including tracking, documentation, distribution, facilitation, and communication.
Ability to make decisions independently, influence others, and resolve issues.
Ability to recognize issues and know when to escalate them to a more senior project team member.
Ability to work independently and as part of a team.
Strong organizational skills, including multitasking, attention to detail, and meeting deadlines.
Effective verbal and written communication skills.
Ability to interact effectively across departments and with different levels of management.
Ability to maintain confidentiality when handling sensitive information.
Ability to work flexible hours to meet deadlines.
Valid driver’s license, proof of insurance, and an acceptable driving record.

Nice To Haves

Bachelor’s degree preferred.
Relevant experience in the health care industry.

Responsibilities

Manage daily appointments, presentations, and related follow-up, including thank-you notes, scheduling, calls, and mailings.
Report on customer relationship interactions and maintain a sales log.
Assist with marketing strategies and develop elements that support PACE SEMI’s growth.
Provide logistical support for events, presentations, and trade shows.
Provide administrative support for marketing- and intake-related projects.
Assist with preparing press releases, media packages, company newsletters, and event announcements.
Maintain a complete understanding of PACE SEMI, including the process for qualifying new participants.
Support the Intake department through telephone screening, education, document preparation, facility tours, and coordination of potential participants.
Recognize issues and escalate them to a more senior project team member when appropriate.
Perform other assigned duties.