Community Outreach Partner

Primecare Home CareAugusta, GA
Hybrid

About The Position

The Community Outreach Partner supports the execution of localized, territory-based community engagement and referral development for Flournoy Health Systems across Georgia. This role is responsible for building strong local relationships, developing referral sources, increasing community awareness, and contributing to a consistent, measurable referral pipeline across assigned regions. The Community Outreach Partner serves as a key representative of Flournoy Health Systems within the communities it serves. This role focuses on territory-specific execution through direct relationship-building with local organizations, referral sources, healthcare partners, and community stakeholders. The Community Outreach Partner is accountable for prospecting, outreach activity, referral source development, partnership follow-up, territory visibility, and accurate CRM documentation to support a scalable, high-performing referral pipeline across all assigned territories.

Requirements

  • Strong relationship-building skills
  • Experience in referral development
  • Ability to increase community awareness
  • Proficiency in CRM systems for documentation and tracking
  • Excellent communication and interpersonal skills
  • Professional representation of the organization
  • Organizational and follow-through skills
  • Ability to travel regularly within assigned territories

Responsibilities

  • Execute territory-based community outreach plans aligned with organizational growth and referral goals
  • Build and maintain strong relationships with referral sources, community organizations, healthcare partners, and local stakeholders across assigned territories
  • Identify, prospect, and develop new referral source opportunities to strengthen the local pipeline and expand territory reach
  • Maintain regular in-person outreach activity across the territory to ensure consistent visibility, relationship development, and local market presence
  • Represent Flournoy Health Systems professionally in the community through meetings, events, networking opportunities, and partnership development efforts
  • Support referral growth across all service lines, including Structured Family Caregiving, traditional caregiving, Pediatrics (skilled nursing and personal support), and Hospice care (and new services)
  • Track all outreach activity, referral source engagement, follow-up tasks, and partnership updates within the CRM in real time
  • Operate fully within the CRM, maintaining accurate data, timely follow-up, clear account ownership, and visibility into territory activity and pipeline development
  • Follow established outreach workflows, processes, operating rhythms, and accountability standards to ensure consistency across territories
  • Partner closely with leadership to communicate market feedback, local opportunities, relationship risks, and territory needs
  • Monitor individual outreach performance, referral activity, and account development progress against defined goals
  • Support territory planning and outreach initiatives tailored to local market needs and community dynamics
  • Maintain a high level of responsiveness, organization, professionalism, and follow-through in all relationship and referral development efforts
  • Collaborate with peers across different regions and territories to support organizational growth and relationship transition when required
  • Travel regularly throughout assigned territories across Georgia to support community presence and outreach execution
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