Community Outreach Navigator

Southwest Behavioral & Health Services • Flagstaff, AZ

15h • $19 - $20

About The Position

Southwest Behavioral and Health Services is seeking a knowledgeable, highly motivated Community Outreach Navigator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. Do you enjoy problem solving, have excellent communication skills, working independently and working with a diverse population? If you answered yes, look no further you are the person we are looking to join our extraordinary Flagstaff Team!

Job Preview at a Glance:

Job is a specialty position working with vulnerable individuals and families of all ages suffering from Opioid Use Disorder (OUD) and its effects on those who are uninsured or under insured. Works with the multiple disciplines and persons that make up the treatment team. Provides all direct care services associated and is fluent in processes and available resources. Position works independently, carries a caseload, and provides an appropriate level of service to the community and individuals in planning treatment-based alternatives to continued use. Requires interface with the persons served, community partners, community resources, families, integrated service providers, SB&H staff, programs, and supervisors on a regular and daily basis. Provides individual client contact and service provision, assessment, service planning, case management, crisis and behavioral health interventions/services, referral, and follow up. Position works as a partner to the system and partner to persons served to ensure success.

Requirements

• Minimum requirement consists of a 22-year age
• A High School Diploma/GED and two years of relevant experience; OR
• A related Associate’s degree and six weeks of relevant experience; OR
• A non-related Associate's degree and one year of relevant experience; OR
• A related bachelor’s degree; OR
• A non-related bachelor's degree plus six months of relevant experience in behavioral health
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
• Required to maintain personal auto insurance per SBH guidelines.

Responsibilities

• Works in a Navigation Role providing Treatment Based Navigation Services for persons who are Struggling with OUD.
• Works in cooperation as part of a multi-disciplinary team with treatment providers, community partners, families and program staff to help clients achieve with positive outcomes.
• Provides Direct Care; Assessment, Diagnosis, and Case Based Treatment Planning for persons served.
• Provide screenings & eligibility assessments; to include implementation of early identification/qualification processes for eligible participants.
• Enrolls persons in benefits as needed to provide support and pay for services.
• Works to provide and or facilitate the prescribed treatment plan accordingly.
• Develops working rapport as to effectively perform all job functions.
• Provides crisis intervention, de-escalation, and Behavioral Health interventions.
• Assesses for and provides Integrated Care based referrals and assistance to obtain healthcare, medications, medically necessary equipment.
• Provides jail visits to meet and prepare persons for OUD services upon release from jail.
• Reviews the expectations/offers for treatment/ gains agreement for treatment with persons.
• Act as an Advocate in court for persons served.
• Responsible for case management and carries an independent case load.
• Plan, coordinate, and assist client with immediate needs/ basic needs for success.
• Assists persons with obtaining recommended levels of treatment.
• Provides Navigation Services with intensive follow up.
• Connects persons served to viable services that lead to recovery from OUD.
• Provides extensive outreach work based on the needs of individuals served to make sure treatment is working.
• Works to connect with Community Partners and seeks new resources.
• Holds Assigned Treatment Providers Accountable for Care and Services to which persons are entitled.
• Documents in the SB&H Electronic Health Record.
• Maintains training and compliance as required.
• Responsible for Contract Compliance as assigned.
• Participates in required meetings and client staffing’s.
• Documents activities for tracking and reporting according to contract.
• Responsible for contractual obligations, fulfillment and outcome measures.
• May be required to work flexible hours as needed to best serve the program and client needs.
• Required to carry a company smart phone.
• Required to drive personal or company vehicle and keep appropriate documentation.
• Attends and participates in in-service training sessions and related training opportunities as made available to maintain compliance.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Benefits

• 3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees