Community Outreach Manager

Fleet Feet • Fayetteville, NC

6d • Hybrid

About The Position

Fleet Feet is looking for a passionate, community-focused Community Outreach Manager to lead local marketing initiatives, foster meaningful relationships, and drive customer engagement through creative events and strategic partnerships. In this role, you'll play a vital part in growing our brand, acquiring new customers, and ensuring our store remains a hub for the local fitness and running community. If you're energized by building community, making connections, and promoting health and wellness, we’d love to hear from you. Apply now and help us inspire the runner in everyone.

Requirements

• Proven experience in grassroots marketing or community outreach (retail preferred).
• Excellent communication skills in both public and team-facing environments.
• Strong multitasking, time management, and decision-making abilities.
• Comfort with digital tools such as Microsoft Office, Canva, and Google Suite.
• Ties to the local running/fitness community a plus.
• Flexibility to work weekends, evenings, and some holidays.
• Ability to travel locally for outreach and events.

Responsibilities

• Collaborate with the Operating Partner to design and implement marketing and outreach strategies that align with business goals.
• Cultivate relationships with local organizations, diverse running and fitness groups, and race directors.
• Plan, coordinate, and staff local races and events, ensuring strong brand presence and engagement.
• Manage store events and partnerships to drive in-store traffic and sales.
• Ensure all local marketing aligns with Fleet Feet brand guidelines.
• Work with the Fleet Feet Store Support Team’s regional marketing contact to stay aligned with company-wide initiatives.
• Regularly update website and social media with compelling content for local audiences.
• Spend at least 10 hours per week on the sales floor, using the Fleet Feet outfitting experience to serve customers.
• Provide hands-on support to the Retail Experience Manager and lead by example during floor shifts.
• Equip staff with event knowledge so they can confidently share information with customers.
• Mentor and guide outreach coordinators through weekly one-on-ones and performance development.
• Set expectations, delegate effectively, and ensure outreach activities run smoothly.
• Foster a team environment built on trust, collaboration, and community service.

Benefits

• 401(k) with 4% Company Match
• Exclusive Discounts on industry-leading products and specialized training programs
• Professional Development through mentorship opportunities, employee resource groups, and ongoing learning sessions
• Community Engagement opportunities in local outreach and service initiatives
• Inspiring Team Culture
• Healthcare, wellness, and more (for full-time employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed