Airport Community Outreach Manager

City of Venice•Venice, FL

2d•Hybrid

About The Position

Responsible for building trust-based collaborative relationships with the community to mitigate aviation noise complaints and promote flying behavior which least impacts the local community. Assists in the daily operations of the airport and responsible for extensive public relations and communications with community, pilots, federal, state, and other local governmental agencies, other departments, consultants, businesses, tenants, facilities users, and stakeholders. Monitors flight activity; studies, analyzes, evaluates data and information; and develops recommendations for continual improvement of noise control, and airport administration and operations. Certain essential city services are required to be maintained in any civil emergency. Depending upon the type of emergency, any and all employees may be activated as essential employees in the event of an emergency.

Requirements

Possess a valid Florida Driver’s license or have the ability to obtain within thirty (30) days from the date of hire, that is free of any serious violations.
Bachelor’s degree in aviation management, business or public administration, emergency management or related field and three (3) years of experience in airport operations, public relations or emergency management response
Associate’s degree in aviation management, business or public administration, emergency management or related field and five (5) years of experience in airport operations, public relations or emergency management response
High school graduate or equivalent and seven (7) years of experience in airport operations, business or public administration, emergency management or related field.
Ability to work independently of direct supervision and capable of sustaining regular and predictable attendance.
Capable of interpreting and applying rules, regulations, policies and procedures.
Ability to communicate effectively; make oral and written presentations; and complete all forms and reports legibly and accurately.
Must be able to deal with stressful situations and deadlines; and deal with difficult people with courtesy and self-control while being flexible/adaptable to changing priorities and assignments.
Ability to establish and maintain effective working relationships with supervisors, co-workers, agency representatives and the general public.
Requires a working knowledge of the current version of the Microsoft Office Professional software suite including proficiency with Word and Excel.
Must have a basic understanding of the current version of the Microsoft Windows operating system.
Ability to learn specific computer applications used in the Department.

Nice To Haves

Familiarity with CentralSquare Software applications based on an iSeries system is preferred.
Working knowledge of current versions of Internet browsers and Microsoft Outlook is also highly recommended.

Responsibilities

Meets and confers with community groups and individual citizens, pilots, airport personnel, FAA officials, and other governmental organizations in order to educate the public of aircraft activities and investigate, analyze, and mitigate noise concerns and reduce complaints; prepares written communication on program-wide changes.
Promotes responsible flying and the “Fly Friendly” program.
Gathers, responds to, and follows up with input regarding noise concerns and/or reports flight violations to the FAA.
Assists in fostering relationships with all stakeholders, including but not limited to citizens, tenants, and airport users; local, state, and federal officials; and other City employees.
Makes presentations to community groups regarding noise-related issues and concerns; provides detailed briefings to citizens and pilots regarding noise events and the voluntary “Fly Friendly” program.
Provides community tours and escorts of the airport's operating areas.
Monitors, maintains, and updates the airport’s website, social media, newsletter, and other media platforms for community outreach.
May be required to transport, set up and monitor noise monitoring microphone equipment at various outdoor sites.
Conducts appropriate cost/benefit analyses regarding alternative approaches to noise abatement issues.
Serves as a liaison to municipal, state, and federal agencies, other airports, mobile home park, and outside consulting firms engaged by the City as needed.
Prepares a variety of written correspondence including special studies, memoranda, reports, and systems analysis.
Performs related work as required and other duties as assigned.
Fills role as airport senior leader when assigned by the Airport Director.
Responsible for the accuracy of all functions and programs; the effectiveness of administrative interpretations and decisions; and maintaining good public relations for the department.
Responsible in work to the Airport Director.