COMMUNITY OUTREACH MANAGER

SUPERIOR VAN & MOBILITY LLC • Jeffersontown, KY

1d • Hybrid

About The Position

Superior Van & Mobility is seeking a Community Outreach Manager for the Alabama/Florida/Louisiana Region. This role focuses on building community relationships, representing the company, and educating professionals and community partners about mobility solutions. The ideal candidate is a relationship-builder who enjoys meeting people, creating partnerships, and educating others, with a commitment to helping individuals and families regain and maintain their independence through adaptive vehicles and equipment.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field, or an equivalent combination of education and relevant experience.
• Experience in community outreach, marketing, event planning, grassroots engagement, business development, or a related area preferred.
• Strong relationship-building and interpersonal skills.
• Excellent public speaking and presentation abilities.
• Strong written and verbal communication skills.
• Excellent organization, budgeting, and project-management skills.
• Ability to manage multiple priorities, projects, and deadlines.
• Familiarity with CRM systems and data tracking tools preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work both independently and collaboratively across departments.
• Valid driver's license and positive driving history.
• Ability to travel throughout the assigned territory, with occasional evening, weekend, and overnight commitments.
• Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Outgoing, organized, compassionate, and comfortable building relationships with people from many different backgrounds.
• Equally comfortable speaking to a room of healthcare professionals, coordinating a community event, meeting one-on-one with a referral partner, or collaborating with internal teams.

Responsibilities

• Build meaningful community relationships by representing Superior Van & Mobility and serving as a knowledgeable resource.
• Develop and maintain relationships with healthcare institutions, rehabilitation centers, community organizations, referral partners, local businesses, and industry advocates.
• Conduct presentations, in-service programs, and "lunch and learns" to educate professionals and community partners about mobility solutions and available resources.
• Develop partnerships that increase awareness of Superior Van & Mobility and help connect individuals and families with the services they need.
• Identify new and creative ways for Superior Van & Mobility to support and engage the communities served.
• Plan and participate in community events, sponsorships, workshops, outreach programs, and other local initiatives.
• Coordinate event logistics and staffing throughout assigned markets.
• Maintain an organized marketing and outreach calendar and communicate upcoming activities with local General Managers and company leadership.
• Evaluate event participation and outreach results to determine impact.
• Participate in weekly sales and marketing calls to coordinate initiatives and share opportunities.
• Develop local marketing and community outreach plans that support company goals.
• Manage assigned marketing budgets responsibly and effectively.
• Track outreach activities, leads, referrals, and follow-up efforts through the company's CRM system.
• Partner closely with General Managers, Sales Consultants, and Marketing leadership to maintain consistent messaging and effective market coverage.
• Support referral programs, retention initiatives, and campaigns designed to connect more people with Superior's products and services.
• Become knowledgeable about mobility vehicles, adaptive equipment, accessories, and new products.
• Obtain and maintain NMEDA CAMS certification.
• Collaborate with manufacturer marketing teams when appropriate to share customer stories, highlight mobility solutions, and increase awareness.

Benefits

• Helping people regain and maintain their independence.
• Connecting individuals and families with adaptive vehicles, equipment, resources, and solutions.
• Opportunity to make a genuine difference in someone's life.
• Meaningful purpose in the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level