Community Outreach Manager (Bilingual Spanish)

POD Health•New York, NY

5d•$60,000 - $80,000•Onsite

About The Position

At POD Health, we enhance patient outcomes by integrating technology and personalized care. Our services—Telehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)—ensure patients receive the care they need, wherever they are. Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. At POD Health, we strive to make healthcare personal, proactive, and accessible for all.

Requirements

Bilingual Spanish fluency required
3+ years of experience in: Healthcare marketing, Provider outreach, Community-based business development, Medicare or value-based care preferred
Strong understanding of Medicare populations and community healthcare dynamics
Proven ability to build provider relationships and convert referrals into enrolled patients
Excellent interpersonal, communication, and presentation skills
Cultural competency and experience working with diverse communities
Proficiency in Microsoft Office and Salesforce CRM (or comparable systems)
Valid driver’s license and reliable transportation for local travel

Responsibilities

Proactively identify and cultivate Medicare-eligible referral sources to grow POD Health’s patient census.
Build and maintain relationships with, but not limited to: Primary care practices, Specialist offices, Community health organizations, Senior centers, and advocacy groups
Educate referral partners on POD Health services, eligibility requirements, and patient benefits.
Drive POD Start of Care (SOC) volume by consistently generating and following up on qualified referrals.
Plan, coordinate, and host community and provider-focused events, including: Health education workshops, Enrollment events, Senior center presentations, Provider lunch-and-learns
Represent POD Health at community events, health fairs, provider meetings, and networking opportunities.
Collaborate closely with intake, clinical, and operations teams to ensure timely follow-up and successful SOC conversions.
Track and document all outreach activity, referrals, and follow-ups accurately in Salesforce within required timelines.
Support POD Health growth initiatives, pilot programs, and special outreach campaigns as assigned.
Maintain compliance with Medicare marketing guidelines and organizational standards.