Community Outreach Coordinator -DM
About The Position
Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families. As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing. The primary focus of this position will be to provide outreach to a defined cohort of Medicaid-eligible clients, navigating substance use disorders (SUD) and other related behavioral health concerns and experience chronic medical conditions, enroll them in services, connect them with a nurse to perform metabolic screenings, and assist with transportation to medical appointments.
Requirements
- Proven experience in community outreach, client engagement, or social services.
- Knowledge of metabolic screening procedures and ability to accurately record and interpret relevant health data.
- Valid driver's license.
- Demonstration of respectful, professional behavior at all times in various settings
- Ability to manage complex and multiple tasks and prioritize appropriately
- Understanding of chemical dependency as a disease, including treatment and intervention methods
- Ability to communicate effectively, orally and in writing
- Ability to work with people from a diverse range of ethnic and socio-economic backgrounds, including those with co-occurring disorders or other disabilities who may display hostility
- Commitment to ongoing education, skill development and learning
- Strong interpersonal skills with the ability to build rapport and establish trust with diverse individuals and communities.
- Excellent organizational skills and attention to detail.
- Effective communication skills, both verbal and written.
- Ability to work independently as well as collaboratively in a team environment.
- Proficiency in using computers and software applications for data entry and record keeping.
- Compassionate, empathetic, and non-judgmental approach to client care.
Nice To Haves
- Bachelor's degree in a related field (e.g., social work, psychology, public health). Relevant experience will also be considered.
- Knowledge of community resources and healthcare systems is a plus.
Responsibilities
- Conduct outreach efforts to identify and engage clients who may benefit from our services.
- Establish rapport and build trusting relationships with clients through effective communication and active listening.
- Enroll clients in appropriate services and programs, ensuring they understand the benefits and processes involved.
- Connect clients to on-site nursing team to conduct metabolic screenings, including taking measurements, assessing vital signs, and recording relevant health information.
- Collaborate with healthcare professionals to ensure accurate and timely documentation of screening results.
- Provide education and support to clients regarding health and wellness, including proper nutrition, exercise, and medication adherence.
- Arrange and coordinate transportation for clients to medical appointments, ensuring their safe and timely arrival.
- Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved.
- Collaborate with internal teams to ensure seamless coordination of services and resources.
- Stay informed about community resources and refer clients to appropriate organizations or agencies when necessary.
- Participate in ongoing training and professional development activities to enhance knowledge and skills.
Benefits
- All offers are contingent upon successful completion of required screening.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
