Community Outreach Coordinator - Temporary

Family Support Organization of Essex County•East Orange, NJ

8d•$45,000 - $50,000•Onsite

About The Position

The Community Outreach Coordinator serves as the essential bridge between the Family Support Organization (FSO) and the families, youth, and communities it serves. This position is responsible for building awareness of FSO services, providing resources to Family Support Partners to assist them in supporting families of children with emotional, behavioral, and mental health challenges, and strengthening engagement with system partners, community organizations, and the public. The Outreach Coordinator ensures that vulnerable populations are aware of and can access critical support systems within the NJ Children’s System of Care (CSOC).

Requirements

Excellent interpersonal, communication, and public speaking skills with the ability to present to diverse audiences.
Strong organizational, planning, and time-management skills.
Proficiency in Microsoft Office and comfort using digital communication tools, databases, and social media.
Must have a valid New Jersey driver’s license with an excellent driving record and reliable transportation; travel to families and community sites is required.
Bachelor's Degree

Nice To Haves

Personal experience as a parent or caregiver of a child or youth with behavioral health, emotional, or developmental needs is strongly preferred; lived experience provides a powerful message of hope and significantly enhances family engagement.
Knowledge of the NJ Children’s System of Care (CSOC), IEP process, special education eligibility and youth justice.
History of local and county networking, community organizing, and strategic partnerships.
Experience with training and/or technical assistance.
Bilingual skills are a plus.

Responsibilities

Clearly and effectively communicate the mission, services, and function of the FSO to families of children with emotional, behavioral, developmental, intellectual and/or substance use needs, mental health challenges and Youth Justice System involvement, as well as community leaders and stakeholders.
Disseminate information about FSO services and the Children’s System of Care through community meetings, newsletters, brochures, email campaigns, direct mail, press releases, public service announcements, social media, and other platforms.
Conduct public speaking engagements as an integral part of the role; represent the FSO at community events, conferences, agency meetings, and policy forums.
Design and distribute promotional materials such as flyers, brochures, and newsletters to promote FSO programs and activities.
Manage the Warmline by providing support, education, advocacy, and information/referral to families in need of FSO assistance, including those not involved with the System of Care.
Develop and provide services to families including support groups, educational forums, group activities, information and referrals.
Develop advocacy skills among families by providing workshops, resources and preparation for meetings, system navigation, and enlisting volunteers to support the family movement.
Manage FSO waitlist in accordance with FSOEC policy.
Provide ongoing education to system partners — including schools, child welfare agencies, health care providers, Youth Justice, and clergy — through presentations, forums, and informational sessions on family needs and the role of the FSO.
Participate in local and state policy committees, advisory groups, and work groups.
Engage CMO staff, families, and youth in learning about FSO services, supports, and Youth Partnership opportunities.
Develop and maintain an ongoing volunteer recruitment process to support all capacities of the agency.
Build and maintain a community resource directory.
Develop and solidify community partnerships and Memoranda of Understanding (MOUs) in coordination with the Executive Director.
Develop volunteer and intern opportunities within the organization.
Input all Warmline, outreach, and program activity data into the Opeeka P-CIS database accurately and in a timely manner.
Maintain detailed written records, sign-in sheets, and documentation for all outreach activities and events as required.
Provide strategic planning input and monthly reports as required.
Prepare and coordinate logistics for support groups, workshops, and community events including speakers, and room set-up.
Facilitate the completion of the NJAFSO Annual CQI survey and FSOEC surveys per FSOEC policy.