Community Outreach Assistant

PACE Southeast Michigan•Southfield, MI

19h•Hybrid

About The Position

Under the direction of the Outreach Sales Manager, the Community Outreach Sales Assistant is responsible for providing administrative, sales and outreach support to increase enrollment volume for PACE Southeast Michigan.

Requirements

Requires high school diploma at a minimum with a Bachelor’s degree preferred.
Requires 1-2 years of experience as an administrative, marketing, outreach assistant or similar
Requires good communication skills.
Requires proficiency in computer skills (at least 40 wpm, Excel, Outlook, Powerpoint)
Has own transportation

Nice To Haves

Preferred knowledge and experience with Salesforce

Responsibilities

Assists with phone calls for referrals, follow up, schedule Home Visits, complete phone screens
Manage incoming calls to Intake Department
Attend community engagement events, as needed, included but not limited to health fairs, conferences, expos, and vendor booths. Including set up, event attendance, and take-down as assigned by the Outreach Sales Manager (this may include nights and weekends).
Responsible for referral management: Discuss PACE model and program to potential enrollees and/or caregivers
Maintain and generate leads
Coordinate with intake department to arrange and schedule home visits
Data input utilizing CRM platform for documentation
Provide resources for potential participants and/or caregivers
Collaboration with community outreach sales liaisons
Attend weekly and monthly in-person huddle
Attend Town Halls, In-person All- Staff team meetings, and any other required PACE meetings, unless on CTO.
Work from corporate office at minimum, one day a week as assigned by the Outreach Sales Manager
Maintain professional work environment from home
Other duties as assigned