Community Outreach Aide

Muckleshoot Indian Tribe•Auburn, WA

5d•Hybrid

About The Position

Under supervision, provides outreach and social service assistance in support of the Clean and Sober Outreach and General Assistance program. Incumbent must be free from substance abuse for the last two (2) consecutive years. This role involves community engagement, client needs assessment, developing outreach strategies, informing clients of services, referring to appropriate providers, assisting with forms, advocating for clients, collaborating with local organizations, transporting clients to services, training the community on Overdose Prevention kits and Harm Reduction, organizing community events, maintaining records, and supporting administrative functions within the Behavioral Health Program. Employees may be expected to perform a wide range of office and field duties.

Requirements

Graduation from high school or equivalent
Six (6) months of related experience in a community services organization
Ability to obtain 40 hours of training to become a Certified Peer Counselor through HCA within 6 months of hire or at a time set by the tribe.
Understanding of behavioral health issues, SUD and MH conditions, and treatment options.
Strong interpersonal skills and ability to build relationships with a diverse community.
Excellent verbal and written communication and customer service skills.
Ability to work independently and as part of a team, with strong organizational skills.
General computer proficiency and able to use electronic health records in a timely manner.
Commitment to confidentiality, ethical conduct, and sensitivity in working with individuals seeking behavioral health support.
Valid driver's license and access to transportation for community outreach activities.
Incumbent must be free from substance abuse for the last two (2) consecutive years.
Oral and written communication skills.
Problem-solving and client interviewing skills.
Skills in working with diverse populations.
Knowledge of SUD, MH and social services resources.
Knowledge of SUD assessments and treatment services.
Knowledge of community resources available to tribal and community members.
Valid WA State Drivers License

Nice To Haves

2 years of experience as Peer Specialist with certification through WA State Health Care Authority.
Experience working as part of a crisis response team.

Responsibilities

Through community engagement, telephone calls, and home visits, interviews and identifies clients’ needs for behavioral health, transportation or social service assistance.
Develops and implements outreach strategies to increase awareness of our behavioral health program within the community.
Informs clients of available services and refers to appropriate service provider or community resource; assists clients by filling out forms and advocating or intervening on their behalf, if necessary.
Collaborates with local organizations, schools, businesses, and community leaders to establish partnerships and expand outreach efforts.
Transports and/or accompanies clients and families to obtain medical, SUD or Mental Health (MH) treatment or other required services.
Conducts periodic home visits to monitor client needs.
Participates and trains the community in the unitization of Overdose Prevention kits, Harm Reduction and Stigma prevention associated with SUD and MH conditions.
Organizes and participates in community events, workshops, and presentations to educate the public about SUD and MH resources and services.
Conducts outreach activities such as distributing informational materials, hosting support groups, and engaging with community members directly.
Maintains accurate records of outreach activities, community partnerships, and participant feedback.
Collaborates with internal behavioral health team members to ensure alignment and effectiveness of outreach efforts with program goals.
Maintain the privacy and confidentiality of all protected health information in accordance with the Division’s Policies and Procedures, and in compliance with state and federal regulations.
Supports administrative functions within the Behavioral Health Program (BHP).