Community Organizer

COMMUNITY SERVICE SOCIETY OF NEW YORK • New York, NY

1d • $0 - $81,329 • Hybrid

About The Position

CSS has a long history of working in NYCHA communities and deep experience in economic security issues, including benefits and health insurance access, debt relief, reentry, and financial coaching. However, this work is largely delivered through separate programs rather than through a coordinated, place-based approach. The NYCHA Community Organizer position would allow CSS to strengthen its presence in public housing communities, improve coordination across our programs, and ensure that resident experience more directly informs both advocacy and program development.

Requirements

• Experience in community organizing, tenant engagement, or related work
• Strong interpersonal skills and ability to build trust with residents
• Ability to communicate clearly and document findings
• Commitment to working with low-income communities
• Ability to travel across NYC and NYCHA sites

Nice To Haves

• Bachelor’s Degree in relevant areas such as urban studies, urban planning, social work, public policy, sociology, community organizing, architecture, sustainability, engineering, or related public disciplines preferred
• Current or former NYCHA resident or experience with public housing communities strongly preferred
• Bilingual English/Spanish preferred

Responsibilities

• Build and maintain relationships with NYCHA residents, tenant leaders, resident associations, and community organizations, while maintaining a regular presence in developments
• Serve as a bridge between NYCHA residents and CSS programs, connecting residents to services and supports through referrals, warm handoffs, and community partnerships
• Gather and elevate resident perspectives to inform CSS policy, advocacy, and program development, while supporting residents in connecting to advocacy and civic engagement opportunities
• Organize and at times facilitate resident discussions, workshops, and information sessions on issues affecting NYCHA communities, including housing policy changes, resident rights, social housing, and public housing preservation/modernization
• Lead canvassing, flyering, and organizing efforts to drive resident turnout in development votes and engagement events

Benefits

• Comprehensive medical, dental, and vision coverage provided by 1199
• 403b retirement savings plan
• Defined benefit retirement plan
• Commuter benefit plan
• EAP
• Robust paid time off policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level