Community Navigator (TUC-Special Education) x2

California State University, NorthridgeLos Angeles, CA
$19 - $21Hybrid

About The Position

The Navigators work with families and Regional Center consumers to identify services that will help them meet program goals such as increasing use of Regional Center and generic services. Tasks include completing pre/post service surveys, identifying individual goals and objectives for participants, helping the participants apply for services. Conducting in-person outreach, parent training, entering data, tracking activities, professional development, and duties as assigned. This is a community-based position; work will take place in the community and occasionally in-person at our office(s), 25 hours per week.

Requirements

  • Bilingual in English and another language commonly spoken by the families served.
  • Lived experience as a parent, caregiver, or close family member of a child with a disability or developmental delay.
  • Knowledge of Regional Center processes and services, special education and related disability services
  • Good written and verbal communication skills
  • Strong time management skills
  • Attention to detail for accurate data collection
  • Ability to collaborate and work cooperatively with a variety of people

Responsibilities

  • Direct contact with parents and consumers: contacting parents/consumers by phone or email, conducting intake process, conducting pre/post surveys, determining parent/consumer needs and assisting them to meet those needs.
  • Administrative Responsibilities: emailing, returning phone calls, recording information in our data management system, and attending scheduled FFRC staff meetings and weekly CNP meetings.
  • Outreach and Parent to Parent Support: attending parent support groups, outreach activities to identify new program participants and find new community resources.
  • Professional Development: attending training sessions.
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