Community Ministries Supervisor

The Salvation Army Canada and Bermuda Territory•Campbell River, BC

2d•CA$48,048 - CA$72,072•Onsite

About The Position

The Community Ministries Supervisor will provide general support to ensure the dinner program at the Centre of Hope is run efficiently, mirroring the current lunch program. This role focuses on supporting, promoting, and enhancing the well-being of individuals and families, as well as assisting with the immediate needs of clients, donors, and guests through our programs. The Salvation Army has served people in need in communities across Canada and Bermuda for over 130 years, helping over 2 million people annually with necessities like food, clothing, and shelter, and supporting those experiencing unemployment, addiction, and family challenges. As a faith- and values-based organization, The Salvation Army hires and serves people of all backgrounds.

Requirements

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
Completion of High School, Grade 12 or equivalent.
WHIMIS and Universal Precautions Training.
Online New Hire Health and Safety courses.
Naloxone Training.
Link 2 Feed Super User Training.
Other training as required by contract or The Salvation Army.
Non-Violent Crisis Intervention.
Food Safe Level I.
First Aid Certification.
Fluent spoken and written English.
Valid Driver’s license and clean driver’s abstract.
Excellent team and interpersonal skills.
Able to handle physical demands, which include lifting/carrying of items more than 20 pounds.
Immunization for Hepatitis B, and vaccination against Tuberculosis – suggested.
Criminal Record Check.
Minimum 1 year of prior related experience, including experience working with multi-barriered persons.
The performance of the job requires a moderated amount of loading/unloading vehicles, sorting donated goods, computer work, and record & database maintenance & intervening in physical confrontations.
The incumbent is required to lift more than 20 pounds.
The performance of the job requires attentive listening (empathy to clients/volunteers/co-workers), ability to give directions or guidance, and attention to computer work.

Nice To Haves

Diploma or certification in related subjects an asset.
Experience in field an asset.
An alternative level of education and experience may be acceptable.

Responsibilities

Work in a team setting supporting various tasks and activities.
Facilitate spiritual care of staff and guests, including leading grace for meals at Center of Hope.
Give support to all community ministries programs which include: Centre of Hope Programs, Lunch and dinner programs, Family Services Programs, Third-Party Administration, Income Tax, Christmas Campaign, and others as required.
Ensure ministry objectives are consistently accomplished and that a mission focus is applied to all program initiatives.
Maintain a high level of confidentiality.
Answer the phone, make appointments and do any necessary paperwork.
Schedule and organize volunteers for dinner service.
Receive (and/or decline) and sort/organize non-monetary donations according to Food Safety regulations.
Arrange for discarding of items that are not usable in accordance with policy.
Maintain a clean and organized workspace including intake office, food storage room, walk-in freezer, kitchen area, washrooms, dining room area and external building surrounds.
Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.
Treat all guests with respect and dignity.
Supervise fellow workers, students and/or volunteers.
Perform other position related duties as required.
Assist with organization of special programs.
Assist in the kitchen as needed.
Supervise the Dining room during lunch meal and/or Dinner Service.
Assist with fundraising as needed.
Provide visibility for The Salvation Army by maintaining positive relations within the community through Community Network Committees.
Ensure that proper safety precautions and hygiene standards are followed including Universal Precautions.
Ensure high standards of sanitation and cleanliness are maintained throughout the kitchen, foodbank, dining room and food storage areas including removing kitchen & dining room waste.
Demonstrate a high standard of personal hygiene.
Ensure that the building is secure and that safety standards are met or exceeded at all times.
Participate in monthly workplace inspections and staff meetings.
Follow policies and report any environmental, health or safety concerns or suggestions for improving environmental impact to their manager.
Discharge all responsibilities in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding the code of conduct.