Community Manager

Continental CareersLexington, KY
Onsite

About The Position

Continental Properties is looking for an experienced and customer centric Community Manager for our brand-new Springs at Polo Club residential apartment community located in Lexington, KY. Our Community Manager is an essential business leader responsible for the successful operations of their community. You will provide an exceptional living experience for all residents while creating a positive and productive work environment for the team. You will report to the Regional Director/Vice President.

Requirements

  • 3+ years of residential community management experience with a proven track record of leading and developing high-performing teams.
  • A sharp business mind with hands-on experience building budgets, driving NOI growth, and an unmatched commitment to delivering an exceptional resident experience
  • Tech-savvy and ready to hit the ground running
  • Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot is a plus
  • Must pass a post-offer criminal background check

Responsibilities

  • Develop and manage operating budgets, drive revenue through strategic sales, marketing, customer service, and strong knowledge of submarket, and ensure the community is hitting its performance goals
  • Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily
  • Hire top talent, invest in their growth, and create a culture of engagement and development that keeps people motivated and thriving in a dynamic workplace that embraces new technology. Build a strong culture at your community that fosters teamwork, accountability, and results!
  • Oversee day-to-day operations while ensuring residents feel valued, heard, and proud to call your property home.
  • Compile and present monthly performance KPI and financial reports, providing comprehensive analysis of historical data and outlining a strategic plan to enhance future outcomes.

Benefits

  • Career Growth opportunities
  • Paid professional memberships
  • Certifications
  • Tuition reimbursement
  • Comprehensive mental health support (8 free counseling sessions per year)
  • Access to additional wellness resources
  • Generous vacation time
  • 9 paid holidays
  • 4 company-paid half-days
  • Informal gatherings, lunches, community and company events
  • Volunteer opportunities
  • Discount on on-site apartments
  • Performance incentives (additional earning potential on new leases and renewals, quarterly and year-end bonuses)
  • Medical, Dental, and Vision Plans
  • Flexible spending accounts
  • 401(k) with company match
  • Company-paid life and disability insurance
  • 6 weeks paid parental leave
  • Family-forming & fertility resources (up to 12 weeks leave for birth mothers)
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