Community Manager

HOALiving•Ogden, UT
•Hybrid

About The Position

HOALiving is seeking a Community Manager to own the day-to-day success of the communities in their portfolio. This role involves supporting boards, serving homeowners, and managing vendors. The Community Manager will be the primary point of contact for residents and boards, ensuring the smooth operation of their assigned communities. The company emphasizes building a career in association management and invests in its employees' professional development, offering support for certifications like CMCA, AMS, and PCAM. HOALiving values a solution-based, team-focused, accountable, and respectful approach to work.

Requirements

  • 1–2+ years of HOA, community association, or portfolio/property management experience, OR Experience in hospitality, education, retail, or real estate, where you managed relationships, resolved conflict, and communicated with a wide range of people under pressure
  • Strong verbal and written communication, including the ability to navigate difficult conversations with professionalism
  • Sound judgment, problem-solving, and resourcefulness
  • Organized, detail-oriented, and able to manage competing deadlines
  • Proficient in Microsoft Outlook, Word, Excel, and Teams; comfortable learning industry systems like Vantaca
  • Typing proficiency of 50+ WPM
  • Honesty, respect, and sound work ethic
  • Flexibility and a customer-first mindset
  • A good sense of humor
  • Possessing a valid driver's license with a clean driving record

Nice To Haves

  • CMCA, AMS, or PCAM certification

Responsibilities

  • Lead 1–2 board, annual, or special meetings per week (evenings, Monday–Thursday)
  • Partner with centralized AP, AR, customer service, collections, maintenance, and architectural review teams
  • Conduct regular site visits to stay close to communities, oversee maintenance, and administer compliance
  • Keep boards and homeowners informed with timely, professional communication
  • Interpret covenants and advise boards with confidence
  • Draft resolutions and written community policies

Benefits

  • Generous paid time off from day one
  • 17 paid holidays a year — including your birthday
  • Certification support: CMCA coursework and exam costs
  • Medical, Dental, Vision, and Life coverage
  • 401(k) with employer match
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