Community Manager

Rp Management Inc•Stroudsburg, PA

45d•$58,000 - $70,000•Onsite

About The Position

Responsible for the overall day-to-day operations of a specific property, including supervision of all office and maintenance personnel. Initiate and implement policies, procedures, forms, schedules, and/or controls as necessary to properly manage the property and on-site staff under the direction and approval of the Asset Manager.

Requirements

1 year experience
organized
detail-oriented
Microsoft Office
Yardi
property management

Responsibilities

Supervise the performance of all property staff including the preparation of annual performance reviews
Participate in selection of site employees with Asset Manager and assume primary responsibility for employee advertising and preliminary interviewing
Train Assistant Community Manager/Leasing Consultant and maintenance personnel
Supervise and, where necessary, reprimand staff when procedures and/or schedules are not being followed according to RP Management’s policies
Establish and maintain regular daily office hours ensuring adequate coverage on weekends and holidays as required
Establish and maintain good answering service relations and systems for exchange of information and keep answering service up-to-date with calling sequences and accurate names and numbers
Maintain accurate, efficient files for all site administration including tenant files, applicant files, vendor and contractor files, accounting files, etc.
Implement marketing and advertising campaign for leasing of apartments as approved by Asset Manager
Coordinate resident events such as open houses, Realtor tours, and tenant promotional activities
Maintain constant awareness of market conditions affecting the leasing and general operations of the property, including but not limited to, knowing the competition and corporate in/out migration
Process and review for approval all applications and diligently screen applicants according to RP management operational procedures
Show apartments as necessary
Monitor rental and deposit collections
Monitor landlord-tenant relations and assess and resolve tenant complaints expeditiously
Supervise the work order logs to assure expeditious and proper response to tenants’ needs
Confirm that tenants are fully and properly notified of all issues that affect their tenancy, including filing court documents for eviction, and attending scheduled court hearings as Landlord’s Representative
Maintain constant adherence to the Landlord Tenant code and other laws and ordinances affecting the property and industry as a whole
Maintain constant awareness and compliance with Fair Housing Laws
Conduct unit inspections for determination of tenant’s security deposit disposition according to RP Management’s policies and procedures
Prepare security disposition letters, security deposit returns, and reports according to RP Management’s policy
Oversee the proper preparation of payroll timesheets and adjustments
Maintain familiarity with all procedures and requirements of accounts payable and accounts receivable
Approve and process all property expenditures according to RP Management guidelines
Perform data entry as required of community managers and directed by RP Management
Prepare and submit to the Asset Manager for review quarterly Competitive Market Analysis
Prepare and submit to Home Office all required reports including, but not limited to, the weekly occupancy summary, move-in/move-out analysis, traffic reports, and rent rolls
Prepare and submit to Asset Manager for approval monthly lease renewals
Take part in preparing annual operating budget with Asset Manager and be responsible for maintaining budgetary guidelines on items within your control and according to RP Management’s policies and procedures
Assume primary responsibility for appropriate building security measures, incident documentation, and proper notification to management, Safety Committee, owners, and insurance carriers as required by RP Management’s policies and procedures
Maintain a continuous list of property needs and concerns including administrative, maintenance, and those that are market driven
Assure that multiple bids for contract work are obtained and presented to Asset Manager and Regional Maintenance Manager
Confirm the adherence to proper preventive maintenance schedules
Perform all pre-move-in inspections of apartments being turned
Conduct and document unit inspections in conjunction with Asset Manager and Regional Maintenance Manager