Community Manager (HOA)

PMP Management•Carlsbad, CA

8d•$70,304 - $85,000•Onsite

About The Position

Property Management Professionals (PMP) is seeking a motivated, detailed, communicative, and personable professional to join our team as Community Manager in San Diego, CA. PMP is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Texas, and Utah. PMP delivers a boutique-style level of service with the depth and breadth of support and training of larger management firms. PMP is one of the fastest growing management firms in each of our respective submarkets, providing unique opportunities for career development. Our people-centric culture attracts and retains top talent, driving our growth and success. We are looking for energetic, passionate, personable, and detail-oriented professionals who embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service. Community Managers typically manage 5 to 7 Associations with strong support from a dedicated Associate Manager, Customer Care Champions, and a full administrative team, allowing them to focus on key objectives and exceed client expectations.

Requirements

Prior experience in HOA or Multi-family required
CMCA or AMS designation is highly desired
Extraordinary customer service skills
Exceptional customer service skills
Proficient in Microsoft Word, Excel, and Outlook
Able to quickly learn and understand company used software programs
Proficient in reviewing and understanding budgets and financial statements
Strong organizational skills
An honest, responsible, optimistic, and enjoyable demeanor

Nice To Haves

4 Year College Degree preferred
2 Years of experience as a HOA portfolio or on-site manager preferred
CMCA certification preferred

Responsibilities

Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
Review monthly financial reports and financial summaries.
Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
Set-up, attend and facilitate Board meetings as per PMP standard.
Prepare Board packages according to PMP’s “Absolutes” and standard.
Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
Conduct walks/inspections of the communities as required in the management contract.
Other duties as assigned.