Community Manager- Park Forest

Bender CompaniesPark Forest, IL
$50,000 - $60,000Onsite

About The Position

We’re seeking an experienced Community Manager to take ownership of the day-to-day operations at one of our apartment communities located in Park Forest. This role is ideal for someone who combines a passion for prioritizing resident experiences with operational excellence and a business-owner mindset. The ideal candidate will be a strong leader, problem-solver, and communicator who's comfortable wearing many hats and energized by the challenge of making a property run smoothly, profitably, and with a strong sense of community.

Requirements

  • At least 2 years of proven success in apartment property management
  • Strong verbal and written communication skills
  • Solid experience with financial performance analysis, budgeting, and reporting
  • The ability to lead, coach, and develop on-site teams with professionalism and positivity
  • A passion for customer service and community-building
  • A proactive and problem-solving mindset in a dynamic, fast-paced environment
  • The ability to remain calm, confident, and focused under pressure
  • An entrepreneurial mindset and a continuous improvement approach to operations and resident satisfaction

Nice To Haves

  • A bachelor’s degree or equivalent college-level coursework
  • CPM (Certified Property Manager) designation or other relevant certifications

Responsibilities

  • Overseeing daily property operations to ensure excellence in resident satisfaction, property condition, and financial performance
  • Coordinating and directing all maintenance activities, including unit turns, building repairs, and tenant improvements
  • Ensuring apartment units are always “market-ready”, working closely with maintenance and leasing teams
  • Leading the leasing team to meet occupancy goals and implement resident retention strategies
  • Monitoring and managing operating budgets, analyzing expenses, and identifying opportunities for cost savings
  • Building strong relationships with residents; handling concerns or escalations with professionalism and care
  • Conducting regular physical inspections of the property and apartments to ensure high standards of cleanliness, safety, and maintenance
  • Managing vendor and contractor relationships; reviewing and approving invoices to ensure quality and cost control
  • Guiding your team through change, new initiatives, and ongoing process improvements
  • Proactively analyzing rental rates, market conditions, and competitive trends to optimize performance
  • Driving community engagement and resident satisfaction through events, feedback initiatives, and high-touch service

Benefits

  • 90% employer-paid coverage of base Medical Insurance plan
  • 75% employer-paid coverage of base Dental Insurance plan
  • 75% employer-paid coverage of Vision Insurance plan
  • 401K with company match
  • 11 Paid Holidays
  • 2 weeks of annual PTO
  • 16 hours of personal time
  • Exciting company growth and potential for career advancement
  • Supportive Team
  • Mission focused on providing quality workforce housing
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