Community Manager- Rock Springs, WY

Ascentia Real Estate Holdings CoRock Springs, WY
Onsite

About The Position

Ascentia is seeking a Community Manager for their Rock Springs, WY location. The mission of Ascentia is to make a positive impact on the lives of working families by providing the best housing value in the country. The Community Manager will lead the on-site team to ensure efficient overall operation and profitable performance, exceeding company standards in marketing, occupancy, collections, expense control, property maintenance, curb appeal, resident relations, and team development. Ascentia operates manufactured housing communities with homes designed and ordered from top manufacturers, and has owned and operated such communities since 1974, with a significant number of units across multiple states. Ascentia is committed to creative solutions, new ideas, and a healthy work-life balance.

Requirements

  • Authorization to work in the US
  • Minimum 5+ years of relevant experience building and leading teams
  • Excellent leadership skills
  • Excellent verbal, written, prioritization, time management, organization, and listening skills
  • Strong attention to detail
  • Strong computer skills, including the Microsoft Office Suite
  • Must possess valid/active driver's license
  • Bachelor's degree in business or equivalent experience

Nice To Haves

  • Property build and/or management experience (especially multi-family and/or manufactured housing) preferred
  • Yardi experience a plus
  • Yardi: 1 year (Preferred)
  • Education: High school or equivalent (Preferred)

Responsibilities

  • Lead the on-site team to ensure efficient overall operation and profitable performance.
  • Exceed company standards in marketing, occupancy, collections, expense control, property maintenance, curb appeal, resident relations, and team development.
  • Train, develop, coach, and manage the maintenance and customer service (leasing) teams to achieve 100% occupancy, timely rent collection, and high team retention.
  • Facilitate a phenomenal resident experience, provide outstanding customer service, oversee maintenance work order completion, and inspect grounds daily for safety and curb appeal compliance.
  • Conduct market analysis (rent rates, occupancy, amenities, specials) and market communities through various platforms.
  • Assist prospective residents through the leasing process in accordance with policies and Fair Housing regulations.
  • Facilitate all aspects of adding new manufactured homes to properties, including project management and budget adherence.
  • Create and implement initiatives to improve the property on an ongoing basis.
  • Analyze financial statements, approve and categorize payables, create and share Yardi reports on KPIs, and participate in budget planning and management.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Comprehensive benefits
  • Performance-based bonus program
  • PTO
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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