Community Manager

Wendover Management, LLC • Tallahassee, FL

24d • Onsite

About The Position

Wendover Management is seeking a passionate and service-first Community Manager to lead one of their affordable housing communities in Florida. This role involves managing the full operational heartbeat of a community, shaping exceptional experiences for residents, and supporting a thriving community. The ideal candidate will thrive in a collaborative environment, value teamwork, and enjoy working with a diverse group of residents and colleagues. Wendover Management builds affordable communities where people and potential flourish, offering care, connection, and opportunities for growth through their Wendover Life+ commitment.

Requirements

• Bachelor’s degree preferred
• Deep understanding of affordable housing compliance and operations
• Experience managing budgets, teams, and resident concerns in real-time
• Proficiency in Microsoft Office, property management software, and social media
• Strong communication, time management, and problem-solving skills
• Natural relationship-builder with the ability to connect with diverse residents and teammates
• Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting
• Professional appearance and a polished, customer-first demeanor
• Confidence, adaptability, and a passion for purpose-driven work
• A mindset of care, curiosity, and continuous improvement

Nice To Haves

• Property Management course (CAM) a plus

Responsibilities

• Act as the site-level CEO, overseeing property performance, leading the team, and ensuring a high-quality living experience for residents.
• Create a welcoming environment that reflects Wendover's care-first culture.
• Lead, coach, and mentor leasing and maintenance teams to achieve site goals.
• Conduct regular performance check-ins and annual reviews.
• Foster a collaborative, inclusive, and high-performing team culture.
• Partner in the development of annual budgets and manage daily financials.
• Monitor and control operating expenses and recommend efficiency opportunities.
• Track and report on community performance, occupancy, and collections.
• Oversee work schedules, preventative maintenance programs, and vendor coordination.
• Ensure timely completion of service requests and high-quality repairs.
• Maintain safety, curb appeal, and long-term asset preservation.
• Develop and maintain strong relationships with third-party vendors.
• Manage service contracts, vendor performance, and ensure timely project execution.
• Keep accurate inventory of maintenance supplies and control purchasing within budget.
• Deliver outstanding customer service to residents, vendors, and stakeholders.
• Ensure timely, empathetic response to all service requests and inquiries.
• Foster a sense of community through resident events and thoughtful communication.
• Ensure full compliance with company policies and LIHTC regulations.
• Keep resident files, applications, and documentation audit-ready.
• Enforce safety protocols and ensure zero tolerance for lost-time accidents.
• Execute local marketing strategies to drive qualified traffic and increase occupancy.
• Monitor leasing performance and adjust tactics to meet occupancy and revenue goals.

Benefits

• Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level
• Dental & Vision Insurance
• Health Savings Account (HSA) for HDHP plans
• Flexible Spending Accounts (FSA)
• Short-Term & Long-Term Disability
• Life Insurance
• Employee Assistance Program (EAP) for mental and emotional well-being
• Generous Paid Time Off (PTO)
• Paid Holidays
• Additional time off for community engagement or personal development
• 401(k) Retirement Plan with 100% company match up to 3% of your salary
• Rent Discounts at select Wendover communities
• Ongoing Learning & Tuition Reimbursement
• Opportunities for Career Advancement and Leadership Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager