Community Manager

Horizon Land Co Llc•Hagerstown, MD

24d•$0 - $18•Onsite

About The Position

We are seeking a motivated, organized, and people-focused Part Time Community Manager to support the day-to-day operations of an assigned residential community or communities. The Part-Time Community Manager is responsible for the day-to-day operations of a 121-site manufactured home community. We are seeking a self-motivated, organized, individual who takes pride in maintaining a clean, welcoming community and providing exceptional resident service. Part-time hours not exceed 29 hours per week. This role combines office administration with hands-on property management, including rent collection, property inspections, enforcing community standards, and addressing resident concerns. Strong communication is essential, as you will serve as the primary liaison between residents and management while building positive relationships and ensuring resident issues and community needs are addressed.

Requirements

Ability to work effectively as part of a team while maintaining a professional demeanor.
Excellent customer service and interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office Suite.
Ability to learn and become proficient with operational systems.
Proficiency with Rent Manager.
Familiarity with applicable Fair Housing laws within the assigned state and county.

Nice To Haves

Six months to one year of related experience preferred.

Responsibilities

Serve as a professional representative of the organization when interacting with residents, staff, clients, contractors, applicants, and external partners.
Build positive relationships with residents and serve as a primary point of contact within the community.
Address resident concerns, document resident comments, and work to resolve non-monetary issues.
Provide timely updates to the Regional Manager regarding resident relations issues, as appropriate.
Enforce community/Park rules, issue violations, and follow up to ensure violations are remedied in a timely manner.
Provide Park rules and other applicable community literature to new residents.
Provide feedback and recommend improvements for the assigned community.
Process and issue lease documentation for new residents.
Process resident applications and enter prospect information into the appropriate tracking system.
Complete and upload prospect cards and related information into Rent Manager.
Conduct background checks for prospective residents.
Follow up with prospective residents by phone and email.
Show available homes for sale to prospective residents.
Collect rent payments and prepare payments for deposit.
Issue notices, including but not limited to Late Notices, Balance Notices, and other legally required notices.
Prepare court documentation, serve as the company's agent for court proceedings, file eviction paperwork, and oversee eviction proceedings related to delinquent accounts.
Help ensure the community is properly maintained and its overall value is preserved and protected.
Oversee the maintenance function for the assigned community.
Ensure community infrastructure, common areas, and homes are appropriately maintained.
Spend time throughout the property monitoring community conditions and identifying areas requiring attention.
Serve as the onsite contact for most third-party contractors and applicants.
Perform other related duties as assigned.