Community Manager

Copado•New Orleans, LA

19d•Onsite

About The Position

The Community Manager is a high-trust, high-impact role responsible for enabling seamless day-to-day operations across office management and cross-functional coordination. This individual operates at the center of the business — supporting executives, driving administrative excellence, and ensuring operational consistency across offices, events, and people-related initiatives. While junior in title, this role carries significant responsibility, visibility, and scope. Success requires strong judgment, precision, responsiveness, and the ability to anticipate needs before they arise.

Requirements

2–3 years of experience in operations, administration, executive support, or office coordination
Strong organizational and time management skills with a track record of managing multiple priorities without sacrificing quality
High attention to detail and consistent follow-through on commitments
Strong problem-solving skills and ability to think on your feet
Proficiency in Google Workspace (Docs, Sheets, Calendar, Slides)
Daily use of AI tools to automate workflows, streamline administrative tasks, and solve problems.
Consistently evaluate processes to identify and implement new AI-driven opportunities that enhance output, accuracy, and speed.

Responsibilities

Perform daily walkthroughs to ensure all office spaces — conference rooms, kitchen, and common areas — are stocked, orderly, and guest-ready
Manage office supply inventory: monitor stock levels, prepare replenishment orders, and coordinate deliveries
Coordinate with vendors and facilities contacts; route invoices and procurement requests to the appropriate teams
Receive and process all incoming packages and deliveries; determine routing and communicate with recipients
Serve as point of contact and liaison for building maintenance requests and IT escalations
Maintain workstation readiness by ensuring all desks and areas are fully equipped and operational
Act as a steward of the office environment, treating the workspace as a meaningful reflection of our culture and a critical component of the daily employee experience.
Own the weekly office lunch program: maintain the rotating department schedule and confirm orders with catering vendors
Coordinate food orders for recurring internal programs (e.g., Ted Academy AI Sessions: pizza delivery on Tuesday evenings)
Assist with setup, service, and cleanup for catering orders tied to internal events, offsites, and team gatherings
Manage ad hoc catering requests with no oversight needed
Support intern program operations including scheduling, communications, and onboarding preparation for large cohorts
Assist in coordinating logistics for quarterly departmental meetings and off-sites
Execute special projects with speed, accuracy, and minimal oversight
Track deliverables, manage timelines, and ensure follow-through
Identify gaps, solve problems in real time, and escalate risks proactively
Prepare materials and coordinate logistics for meetings and initiatives under the direction of Executive Assistant
Handle correspondence, follow-ups, and documentation with speed and accuracy
Maintain high standards of confidentiality, accuracy, and responsiveness