Community Manager

Capreit•North Chesterfield, VA

8d•Onsite

About The Position

Lead. Inspire. Make an Impact. CAPREIT is looking for a dynamic Community Manager to lead our Meridian at Watermark apartment community. If you're a strong leader with a passion for customer service, team development, and operational excellence, this is your opportunity to join one of the nation's premier multifamily housing management companies. At CAPREIT, we don't just manage apartment communities. We create places people are proud to call home. We are seeking a motivated professional who thrives in a fast-paced environment, takes ownership of results, and is committed to providing an exceptional resident experience. Why CAPREIT? At CAPREIT, our people are the foundation of our success. We invest in our teams through professional development, advancement opportunities, and a culture built on collaboration, respect, and support. Our Core Values: FACE-IN Family Accountability Communication Excellence Integrity These values guide every decision we make and every relationship we build.

Requirements

3-5 years of multifamily property management experience.
Affordable Housing experience required, including LIHTC (Low-Income Housing Tax Credit).
Experience with Section 8, HUD, and other subsidized housing programs is highly preferred.
Strong understanding of affordable housing compliance and regulatory requirements.
Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
Proven ability to lead, develop, and motivate onsite teams.
Exceptional customer service, communication, organizational, and problem-solving skills.
Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or the ability to quickly learn new systems.
Proficiency with Microsoft Office and other business technologies.
Valid driver's license with the ability to operate a company vehicle and/or golf cart.
Ability to effectively manage multiple priorities in a fast-paced environment while maintaining compliance with all company policies and housing regulations.

Nice To Haves

Previous Community Manager experience preferred.

Responsibilities

Lead the day-to-day operations of a 300-unit apartment community, ensuring excellence in leasing, resident satisfaction, maintenance operations, and overall property performance.
Administer and oversee affordable housing programs, including LIHTC, Section 8, HUD, and other subsidized housing programs, while maintaining strict regulatory compliance.
Ensure compliance with all federal, state, local, and company policies and housing regulations.
Drive occupancy and revenue growth by monitoring leasing performance, rent collections, delinquency, renewals, and budget goals.
Recruit, coach, develop, and inspire a high-performing onsite team committed to delivering exceptional results.
Build strong resident relationships by providing outstanding customer service and creating a positive community living experience.
Maintain accurate resident files, reports, compliance documentation, and operational records.
Analyze financial reports and property metrics to identify opportunities for improved performance and operational efficiency.
Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.