Community Manager - 5710

Guardian Real Estate Services LLC•Portland, OR
•$31 - $33

About The Position

Guardian has an opportunity for a full-time Community Manager at Cascadian Terrace, a 103-unit affordable HUD/PSH apartment community in North Portland. The Community Manager oversees property operations to meet ownership goals, enforce company policies and procedures, and comply with Fair Housing, Landlord Tenant, and other applicable laws and program requirements. The role supervises property staff and vendors, supports resident service, property upkeep, financial performance, regulatory compliance, and timely completion of required reports and paperwork. The position calls for a dynamic, organized, professional, and communicative self-starter who enjoys working with others in a fast-paced office environment. General knowledge of affordable property management operations is required; specific HUD/PSH program knowledge is strongly preferred. The schedule is 40 hours per week, Monday through Friday, 9:00 AM to 5:00 PM. Compensation is $31–$33 per hour, depending on experience, with bonus potential.

Requirements

  • High school diploma or GED.
  • At least two years of experience managing a multifamily community.
  • At least one year of experience working in affordable housing, such as LIHTC or HUD, or a relevant industry.
  • At least one year of prior supervisory experience.
  • Strong understanding of and willingness to enforce Oregon Fair Housing and Landlord Tenant Laws.
  • Excellent attention to detail and organizational skills.
  • Strong customer service skills.
  • Strong mathematical skills and a basic understanding of property budgets.
  • Basic technology, internet, and general computer skills, and willingness to learn new programs.
  • Ability to speak, read, and write in English.
  • Ability to communicate effectively and promptly, verbally and in writing.
  • Ability to complete required company training within established deadlines and attend other required training sessions.

Nice To Haves

  • Specific knowledge of HUD/PSH program requirements is strongly preferred.

Responsibilities

  • Represent Guardian in a positive and professional manner and coordinate the company's property management obligations.
  • Manage property operations in compliance with local, state, and federal laws and applicable affordable housing program requirements.
  • Assist the Regional Property Manager with operating income and expense budgets and capital budgets.
  • Analyze and report monthly financial statements, budget variances, cash management, and receivables collection strategies.
  • Administer budgets, review operations, and recommend corrective actions to improve efficiency, resident and owner satisfaction, and profitability.
  • Complete resident income certifications and recertifications accurately and on time.
  • Coordinate collection and documentation of revenue in accordance with leases and company policies.
  • Maintain confidentiality of resident, property, owner, and company information.
  • Direct day-to-day property staff activities; participate in hiring, discharge, evaluation, coaching, and discipline with guidance from the Regional Property Manager and Corporate HR.
  • Record time worked and follow timekeeping procedures, including daily approval of site staff time records.
  • Administer leasing activities, review tenant billings and lease clauses, prepare vacancy reports, enforce tenant compliance, and perform landlord obligations.
  • Identify leasing prospects and occasionally respond to routine leasing inquiries.
  • Collect delinquent accounts according to legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
  • Work with the Regional Property Manager to identify, engage, and supervise property vendors.
  • Approve invoices for goods and services needed to maintain the property within company and owner standards and the property budget.
  • Coordinate with corporate departments and maintain collaborative working relationships with coworkers and other departments.
  • Prepare and lead site staff meetings, including monthly safety meetings, and submit meeting minutes to the corporate office.
  • Seek improvements to work processes and results to better meet resident needs, ownership objectives, and company standards.
  • Perform other duties as assigned by the Regional Property Manager.

Benefits

  • Medical, vision, and prescription insurance
  • Dental insurance
  • Medical/dependent care flexible spending account
  • Life and AD&D insurance
  • Employer-matched 401(k)
  • 10 days of vacation per year
  • Sick time accrued at one hour for every 30 hours worked
  • 11 paid holidays, one birthday holiday, and one flex holiday
  • Employee Assistance Program
  • Bonus potential
  • Training and opportunities for professional growth and upward mobility
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