Community Manager

Southern Land Company Careers•Philadelphia, PA

1d•Onsite

About The Position

Southern Land Company, a national real estate development and construction firm is seeking a full-time Community Manager to join our dynamic team in Philadelphia, PA. The Alcott is offering an exciting opportunity for an individual who is passionate about providing world class customer service. The successful candidate must be well-versed in all aspects of property operations including leasing and lease ups, construction, maintenance, rent collection, financial reporting, and resident retention. The candidate must also be detail oriented with a demonstrated ability to work independently and while successfully managing the competing demands of the property. The Alcott, located at 5th and Spring Garden Streets, is a 12-story mixed-use property. It features 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The Alcott seamlessly integrates indoor and outdoor spaces, situated in an area rich with art, energy, and historic charm.

Requirements

Strong working knowledge of Microsoft Office.
Ability to keep sensitive information highly confidential.
Excellent written and verbal communication skills.
Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
Ability to work independently, prioritize work and ask for further clarification when necessary.
Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
High school diploma or equivalent
10+ years’ experience in property management
6 years’ experience in manager role
Lease-up and mixed-use experience
Fair housing training

Nice To Haves

Bachelor’s degree in related field
YARDI property management software

Responsibilities

Drive the unit absorption by setting leasing goals, directing marketing activities, maintaining target occupancy, and establishing lease terms.
Responsible for profit and loss of the property and oversight of all aspects of property operations, lease-up management, and stabilized asset management.
Prepare budgets, maintain property, and set rental rates.
Hire, manage, motivate, and develop staff.
Direct property operations and staff in the most cost-effective manner.
Work closely with construction and development to address any development issues.
Responsible for preparation of detailed weekly, monthly, and quarterly financial analysis on asset performance.
Responsibility for competitive project and market knowledge through independently surveying the competitive projects.
Maintain compliance with company policies and procedures.
Supervise rent collection, rent ledgers, bank deposits, and petty cash, pursue delinquent rents and evictions and provide appropriate information to collection company.
Supervise resident relations and enforce all community rules and regulations.
Supervise and direct maintenance staff, repairs, preventative maintenance, and improvements, landscaping, and tenant space oversight.
Manage various operational aspects of commercial and office tenants on the property.
Build and maintain an exciting resident activity program.
Manage a diverse team of individuals and tasks related to the normal operations of a market rate multifamily community.
Remain actively involved in industry associations.