Community Manager- Affordable

RPM Living•San Antonio, TX
•Onsite

About The Position

The Community Manager oversees all business operations at an apartment community, ensuring effective operations, resident service, regulatory compliance, and achievement of operational goals. The role leads and trains on-site staff, supervises leasing and maintenance activities, monitors performance and budgets, and prepares required financial and operational reports. The position is based on site, primarily in an office setting, with occasional outdoor work. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

  • At least three years of related multi-family property management experience.
  • Strong leadership and management skills.
  • Strong resident relations and interpersonal skills, effective communication, dependability, professionalism, and the ability to take charge, lead, train, and work as a team player.
  • Ability to meet the physical and operational requirements of the role, including using office equipment and working a flexible schedule that may include weekdays, nights, and weekends.

Nice To Haves

  • At least two years of affordable housing experience is preferred.
  • Experience with PFC, AMI, income-restricted housing, or senior 55+/62+ communities.
  • Experience with Onesite software.
  • A valid driver’s license is preferred.

Responsibilities

  • Supervise leasing and maintenance activities to ensure compliance with company policy.
  • Analyze performance and trends and develop and implement a monthly marketing plan.
  • Train, motivate, and supervise on-site staff to achieve operational goals, including onboarding, ongoing performance evaluation, time-sheet review and approval, and guidance on employee procedures and guidelines.
  • Provide excellent customer service while maintaining high standards for resident service.
  • Assist with budget preparation and ensure adherence to approved budgets.
  • Complete required month-end and year-end reporting.
  • Provide a narrative for monthly budget variances of more than or less than 10% per line item.
  • Ensure property operations comply with applicable regulatory requirements.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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