Community Manager- Irvine Exchange

Greystar•St. Paul, MN

3d•$75,000 - $80,000•Onsite

About The Position

The Community Manager manages the day-to-day operations of an assigned apartment property, including its team members, activities, and resources, to achieve established financial and operational goals. The role ensures property operations comply with company policies and procedures and with applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The Community Manager contributes to property budgeting and financial performance; oversees rent setting, collections, expenses, vendor payments, and financial reporting; and manages lease enforcement. The role develops and implements marketing and leasing strategies, promotes resident satisfaction and retention, and ensures that the property and its amenities meet standards for safety, cleanliness, and appearance. It also supervises property staff and supports the client/owner relationship through meetings, tours, performance updates, and responses to requests. The position is based in an office and on the property, with frequent potential exposure to outdoor conditions. Routine local travel may be required for bank deposits, training, outreach events, and other job duties. The salary range is $75,000–$80,000. Additional compensation may include performance-based bonuses. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; eligible onsite housing discounts; a paid sabbatical; a 401(k) with company matching; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional insurance and legal plans.

Requirements

At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service skills sufficient to manage an apartment community’s operations, resolve customer issues, complete financial records and reports, increase revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Required licenses and/or certifications for applicable state and local jurisdictions.
Valid driver’s license; required to drive a golf cart on the property.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all exterior and interior parts of the property, community, and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Contribute to property budgets by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices; verify work and insurance documentation; code charges; and coordinate with vendors, accounting, and clients or owners.
Control expenditures within the approved budget and maintain the petty cash fund.
Oversee lease enforcement, including approving applications, discounts, and renewals; conducting periodic apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, requests, and service issues in a timely manner.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property regularly and take action to maintain safety, cleanliness, and appearance of the grounds, buildings, and amenities.
Supervise property staff, including interviewing, hiring, orienting, training, and managing performance.
Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
Ensure that staff members who drive a golf cart on the property have valid driver’s licenses.

Benefits

Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match of up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for performance-based bonuses.