Community Manager - HOA Property Management

SpectrumAM•North Richland Hills, TX

1d•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Our company provides industry-leading education, with initial training lasting one year and expertise developed within three years. Mentors will provide real-life support. This role is ideal for individuals with backgrounds in retail, restaurants, hospitality, administrative roles, department management, office management, or operations, who have 8 to 10 years of professional experience requiring proactive effort and decision-making. Developed skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial. The company fosters a vibrant culture based on trust, support, career development, fun, autonomy, and strong colleague connections, viewing employees as a 'work family'. The Community Manager is the face of the organization, acting as a liaison between HOA boards, homeowners, and vendors. This multi-faceted role requires ownership of tasks, exceptional customer service, vendor relationship management, and portfolio operation, all while maintaining a positive attitude.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in fast fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects.
Must be able to commute to our local office for team collaboration, onsite functions, or any mandatory events.

Nice To Haves

Prior HOA experience is not required.

Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies.

Benefits

Hybrid Empowerment Plan (after first year, based on manager determination)
Fast Track 50 in 2020
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
Work / Life balance.
5 weeks of PTO
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D
401k program
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.