Community Manager

OneWall Communities•Middle River, MD

19d•Onsite

About The Position

OneWall Communities is a vertically integrated real estate company focused on transit and lifestyle-oriented workforce housing in the Northeast U.S. We are seeking a Community Manager responsible and accountable for the day-to-day operation of their designated communities. This role involves overseeing and maximizing occupancy levels and the value of the assigned portfolio. The Community Manager will provide management, direction, and leadership to direct reports, ensuring the community is maintained and operated in accordance with company objectives and regulatory requirements.

Requirements

Minimum of 5 years property management experience.
Minimum of 5 years on-site as a Leasing Consultant and/or Assistant Property Manager; may consider 3 years’ supervisory experience in a Customer Service-related business with appropriate certification(s).
Must be adaptable, be able to use sound judgment and work with strong business ethics.
Excellent customer service and leadership.
Competence in personal computer skills, including Microsoft Office Suite; Word, Excel, and Outlook as well as community software applications.
Knowledge of OSHA laws and regulations
Be able to work evenings and weekends.
Valid driver’s license required.
Must be able to read, write and comprehend operation and maintenance instructions, and reports.
Effectively present information to owners, residents, and employees of the organization.

Nice To Haves

Bachelor's degree preferred, or 5 years related experience or equivalent combination of education and experience in property management.
Certified Property Manager (CPM), Certified Resident Manager (CRM), Certified Residential Certified Apartment Manager (CAM), Registered Apartment Manager (RAM) or Accredited Resident Manager (ARM) preferred.
Maintenance Technician (CRMT) or Certified Occupancy Manager (COM) preferred.

Responsibilities

Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting, and marketing.
Develop, mentor, lead, and manage a high-performing, cohesive team.
Maintain accurate records of all community transactions and submit them on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
Assist in the preparation and development of annual property management operating budget.
Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions.
Generate necessary legal action, documents, and process in accordance with State and Company guidelines.
Ensure that A/P invoices are submitted to the corporate office for payment; handle petty cash and all funds.
Confirm all leases and corresponding paperwork are completed and input to the property management software system accurately and on a timely basis.
Lead emergency team for the community.
Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities.
Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
Maintain community appearance and ensure repairs are noted and completed on a timely basis.
Ensure that all service requests are recorded and communicated appropriately to maintenance.
Responsible for ensuring that all personnel in all departments always operate within OSHA (Occupational Safety & Health Act) standards and company safety policies.
Purchase and authorize contracts in accordance with budgetary guidelines.