Community Manager - Wausau, WI

Impact Seven Inc•Wausau, WI

6d•Onsite

About The Position

The Community Manager is responsible for property operations, including performing and/or overseeing property accounting, leasing, marketing, and maintenance functions. The manager may perform all essential functions depending on property size and staffing levels. This role reports to a Senior Regional/Regional Property Manager.

Requirements

High school education or equivalent preferred.
Accounting experience required.
Valid driver's license with current vehicle insurance.
Basic working knowledge of multifamily property management including, but not limited to, Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, accounting principles and the use of accounting software, and property safety, preferred.
Must have assertive collection skills and superior customer service and employee management skills.
Must be able to communicate effectively with all levels of management and personnel.
Must be detail-oriented and able to focus with occasional interruption.

Nice To Haves

Industry certifications preferred.

Responsibilities

Manages the property and staff within company policies and procedures, ensuring staff conduct aligns with policy and state/federal laws.
Meets and greets prospective residents, shows units, and explains occupancy terms.
Maintains the HUD/RD waiting list per program requirements.
Conducts resident screening and approves potential resident applications and reviews qualifications.
Collects deposits, completes lease forms, ensures lease files are complete, and posts correct entries in the accounting system.
Collects all rents when due, issues receipts, and ensures all rentals are posted in the accounting system.
Makes bank deposits daily following posting procedures.
Assists the Regional Manager in vendor selection.
Approves property purchases in accordance with company policy and coordinates approval for purchases exceeding $100.00.
Verifies product receipt and services rendered against invoices.
Completes required weekly and monthly property reports.
Responsible and liable for the petty cash fund.
Assists with the development of the annual property operating budget and manages the property within the budget.
Performs evictions as required and participates in legal proceedings.
Resolves resident complaints and answers resident questions.
Oversees resident activities.
Assists with interviews and training new employees.
Schedules and monitors daily staff performance.
Conducts safety meetings.
Conducts performance evaluations and counseling.
Completes all necessary employee-related paperwork.
Monitors the progress of contracted work and ensures maintenance service requests are completed satisfactorily and in a timely manner.
Inspects vacant units for rental readiness, performs move-out inspections, and monitors common areas for potential problems and safety hazards.
Coordinates with the Regional Manager to secure investment manager approval for needed improvements.
Monitors the market, implements rent increases and special programs, and manages an effective lease renewal program.
Monitors property curb appeal, office and model appearance, and signage.
Implements and assesses the effectiveness of property marketing strategies.
Conducts errands off the property, including purchasing supplies and post office mailings.
Performs other duties as necessary to meet the needs of residents and the property.