Community Manager

Havenpark Communities•Layton, UT
•Onsite

About The Position

Havenpark Communities is seeking a Community Manager to lead a small on-site team and manage the full operation of a community of 322 homes. This role involves managing the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of residents. The Community Manager will have decision-making authority and will be responsible for the community's financial performance and overall resident satisfaction. This position is on-site and requires a high degree of ownership and leadership.

Requirements

  • High school diploma or GED
  • Valid driver's license with a clean record
  • Ability to pass a criminal background check
  • Physically able to walk the community daily and occasionally lift materials and supplies

Nice To Haves

  • Property management experience is welcome but not required.
  • A college degree is not required.
  • Backgrounds from property management, sales, the trades, retail and restaurant leadership, small business ownership, and the military are welcome.
  • A track record of commitment (sustained run with one employer or built something and stayed with it).
  • Sales or customer-facing experience where results were measured.
  • Experience running an operation (a business, a store, a crew, or a budget).
  • Comfort working with maintenance and construction trades.

Responsibilities

  • Manage the budget, expense management, and net operating income for the community.
  • Oversee collections, including accurate billing, on-time rent, and legal notices in compliance with state law and Fair Housing standards.
  • Drive occupancy and leasing through rentals and renewals.
  • Approve incoming residents in the resident home-sale (FSBO) process.
  • Manage contractors for landscaping, maintenance, and home rehabs, setting quality standards.
  • Lead and develop a small on-site team.
  • Manage vendor and contractor relationships.
  • Ensure community curb appeal, amenities, safety standards, and capital projects are delivered on time and on budget.
  • Resolve resident issues with urgency and care, earn renewals, and foster a community residents are proud to call home.
  • Direct home sales with commission (in Selling CM postings).

Benefits

  • Competitive salary
  • Comprehensive health benefits
  • Generous PTO
  • Paid holidays
  • 401(k) with a 6% company match
  • Infinite opportunities to learn, develop, and sharpen skills
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