Community Office - Community Manager

CAM•Flagstaff, AZ

69d•$65,000 - $80,000

About The Position

The Community Manager is responsible for the day-to-day operations of an assigned apartment property, including managing team members, activities, and resources to achieve budgeted goals. The role ensures property operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The manager contributes to property budgeting and financial performance, oversees leasing and lease enforcement, develops marketing and leasing strategies, supports resident satisfaction and retention, and ensures the property meets standards for safety, cleanliness, and appearance. The role also supervises property staff and helps maintain the client/owner relationship. The position offers an annual salary of $65,000–$80,000 and medical, dental, vision, and 401(k) benefits.

Requirements

Requires 1–2 years of property management experience and proficiency in all areas of property management.
Experience in collections, maintenance supervision, turn scheduling, and leasing.
Ability to communicate and maintain relationships with employees, corporate office staff, supervisors, vendors, and residents.
Experience with weekly reports, month-end close, and budget variances.
Energetic, organized, detail-oriented, and service-oriented.
Ability to meet deadlines and communicate with corporate office staff.
Strong organizational, analytical, and decision-making skills.
Excellent supervisory, leadership, and employee-development skills.
Ability to work independently and lead a fast-paced team.
Diligence, consistency, and a strong work ethic.
Must be neat, clean, professional, and well-groomed.
Reliable transportation required.

Nice To Haves

Bilingual ability is a plus but not required.
Yardi Voyager experience is a plus but not required.

Responsibilities

Provide input into property budgets by reviewing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Review and approve vendor, contractor, and service-provider invoices, verify work or purchases and insurance certificates, code charges appropriately, and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including reviewing resident applications, discounts, and renewals; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate action to resolve service issues.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property regularly and take action to ensure grounds, buildings, amenities, safety, cleanliness, and appearance meet established standards.
Supervise property staff, including interviewing, hiring, orienting, training, and managing performance.
Support the client/owner relationship by meeting with owners, conducting property tours, providing performance updates, and responding to requests.