Community Manager (Studio Manager) - Musicologie Matthews
About The Position
The Community Manager, also described as a General Manager role, is the on-site leader and central point of the Musicologie Matthews studio. The role creates a welcoming experience for students, parents, and teachers, supports student satisfaction and studio growth, implements Musicologie’s systems, and contributes to the studio’s financial performance. Responsibilities span studio and community experience (40%), growth and enrollment (30%), team leadership and development (20%), and studio operations (10%). The Community Manager communicates with families, supports enrollment, promotes the studio, recruits and develops teachers, organizes events and concerts, and oversees daily operations and administrative accuracy. The role is based on-site and is scheduled primarily for afternoon and evening hours, with some weekend work for studio events and concerts.
Requirements
- Genuine enthusiasm for helping people and belief in music’s ability to change lives.
- Leadership ability, including building trust and motivating a diverse team.
- Strong in-person, telephone, and written communication skills.
- Ability to thrive in a dynamic environment, multitask, and shift between sales calls, student needs, and event planning.
- Strong organization and attention to detail, with the ability to carry projects through to completion.
- Experience in a customer-facing role such as sales, hospitality, or customer service, with relationship-building experience.
- Comfort with technology and learning new systems, including proprietary studio management software, Slack, and Google Workspace.
- Availability for afternoon and evening hours and occasional weekends for events.
- Submit a letter introducing yourself and explaining your interest in the role, along with a resume.
Responsibilities
- Welcome students, parents, and teachers and ensure a positive studio experience, especially during peak after-school hours.
- Serve as the primary contact for scheduling, policies, and studio events.
- Plan, organize, and conduct community events and student concerts.
- Respond promptly and warmly to new student inquiries by phone, text, and email.
- Guide families through enrollment and schedule their first lesson using the proprietary system.
- Use Musicologie marketing systems to promote the studio and grow its community.
- Hire, onboard, train, and coach music teachers using Musicologie’s systems.
- Foster a supportive, collaborative, high-performing team environment.
- Oversee daily studio operations and maintain the studio’s appearance.
- Manage studio supplies, materials, and merchandise ordering.
- Handle student payments and maintain accurate data in studio systems.
- Collaborate with the Studio Owner on growth strategies.
Benefits
- Starting salary of $45,000 based on experience, plus incentive pay.
- Available health benefits.
- Paid time off.
- Free music lessons for the employee or family members.
- Comprehensive paid on-the-job training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
