Japanese-speaking community manager

Mayflower

5d • Remote

About The Position

We are looking for a passionate and proactive Community Manager to lead and grow our Japanese-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.

Requirements

• Japanese language proficiency at a native level
• 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project.
• English proficiency at B2 level or higher
• Highly literate, attentive, and empathetic with a keen eye for community sentiment.
• Self-driven and proactive — you take ownership and don’t wait to be told what to do.
• Excellent communicator — diplomatic, open-minded, and emotionally intelligent.
• Skilled in conflict resolution and creating an environment of psychological safety.

Nice To Haves

• Proficient in or familiar with Discord—a major plus!

Responsibilities

• Form and develop a thriving Japanese-speaking community.
• Attract new members and ensure an inclusive, vibrant atmosphere.
• Attend offline events and engage with community members face-to-face.
• Moderate and manage existing Discord channel.
• Actively interact in chats, help onboard new members, and provide friendly support.
• Gather and share user feedback to improve our platform’s functionality.
• Prevent and resolve community conflicts with professionalism.
• Monitor community metrics and conduct engagement activities to foster participation.

Benefits

• Full remote work.
• Competitive compensation with a service contract.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
• Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
• Career growth in a fast-scaling project with opportunities to influence technical decisions.
• A culture of recognition: our peer reward program celebrates contributions from across the team.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed