Community Manager

Havenpark Communities•Canby, OR

1d•Onsite

About The Position

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities. At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness. This role is closer to running a small business than to managing a property. You will lead a small on-site team and run the full operation of a community of 181 homes: the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of the families who live there. You will have real decision-making authority; you will own the results, and you can tell how you are doing just by driving through the community. Havenpark Communities owns and operates more than 100 manufactured home communities and 30,000+ homesites across the United States. Our mission is to make caring communities attainable for responsible residents, and no role matters more to that mission than the Community Manager. Our values are Respect, Grit, Collaboration, Stewardship, and Boldness, and no role in the company puts them to work more than this one.

Requirements

High school diploma or GED
Valid driver's license with a clean record
Ability to pass a criminal background check
Physically able to walk the community daily and occasionally lift materials and supplies
On-site role

Nice To Haves

Property management experience
Sales or customer-facing experience where your results were measured
Experience running an operation: a business, a store, a crew, or a budget
Comfort working with maintenance and construction trades
A track record of commitment - a sustained run with one employer, or something you built and stayed with

Responsibilities

Manage collections, including difficult conversations, handled respectfully and in compliance with the law.
Drive occupancy and leasing.
Oversee the resident home-sale process, approving incoming applicants.
Manage contractors for landscaping, maintenance, and home rehabs, and set the standard for quality.
Lead a small team through busy seasons and slow ones.
Serve as the primary point of contact for residents for move-ins and issues.
Manage community financial performance: budget, expense management, and net operating income.
Ensure accurate billing, on-time rent, and execution of all legal notices in compliance with state law and Fair Housing standards.
Manage rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process.
Hire, develop, and lead a small on-site team.
Manage vendor and contractor relationships across landscaping, maintenance, and home rehabs.
Ensure curb appeal, amenities, safety standards, and capital projects are delivered on time and on budget.
Resolve resident issues with urgency and care, earn renewals, and foster a community people are proud to call home.