Community Manager

Lyon Living•Sunrise, FL

18h•Onsite

About The Position

Lyon Living is currently looking to fill a full-time position for our properties, Atwater & Delamar located in Sunrise, Florida. The Community Manager is responsible for excellent customer service in the daily management and coordination of all aspects of apartment community operations including leasing apartments, collection of rent, maintaining files for corporate and governmental compliance, inspections, re-certifications and supervision of all office staff. Our teams work hard to maintain a culture that is conducive to creative thinking, empowerment, and collaboration.

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.
At least three years experience in management and supervision of at least two or more employees.
Intermediate to advanced levels experience with accounting and/or mathematical functions is required.
Intermediate to advanced levels of experience in financial law and apartment management law is required. Understands and complies with all federal and state labor and housing laws.
Strong customer service skills.
Ability to write and analyze detailed reports and documents.
Ability to communicate efficiently and has a high level of organizational and time management skills.
Understand and respond to common inquiries and/or complaints from customers, employees, and members of the community.
Ability to define problems, collect data, establish facts, and draw valid conclusions with suggestions to resolve.
Intermediate to advanced knowledge of Onesite, and Microsoft Office.
Applicant must have a valid driver's license or be able to utilize an alternative form of transportation at their own expense which allows them to reach the required destination in a time period comparable to that if they were to drive their own vehicle.
Employees choosing to drive their own vehicle for work-related duties will be required to have a valid driver’s license and provide proof of insurance, and may be subject to a DMV record search.
Pre-employment background check and drug screening required.

Nice To Haves

Bachelor's Degree preferred.

Responsibilities

Prepare, implement and maintain a cost effective budget plan for the property with the assistance of the Director of Property Operations.
Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases and collection of fees and special charges.
Consistently monitor vacancies, delinquent rents and concessions, with a pro-active approach.
Strategize ways to exceed budgeted NOI on a consistent basis.
Supervise the control of expenditures by ensuring products, sub-contractor and vendor services are obtained in accordance with the property’s operating budget while maintaining the property in superior condition.
Review financial reports daily, weekly and monthly to track results.
Prepare monthly progress reports and action plans.
Interview, screen and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies and procedures.
Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program.
Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority.
Walk vacant apartments daily to ensure market ready, communicate unacceptable conditions to Maintenance Supervisor.
Recommends and communicates cost effective savings, time-efficient programs and/or ideas to the Director of Property Operations.
Conduct regular property inspections, asset preservation, property condition, safety compliance ensuring routine maintenance work is completed timely and accurately.
Coordinate communication between Lyon Living and retail tenants on-site.
Effectively manage declining performance in a timely manner adhering to company policies and procedures.
Effective resident retention programs, on-going social activities.
Timely completion and submission of timesheet edits, timesheets to payroll, miscellanies tracking reports (work order timeliness, OSHA reports) and safety reports.
Follow purchase ordering procedures as established by the company.
Traffic generation through ongoing review of the marketing program including regular auditing of the box scores, advertising sources, off-site marketing etc.