Community Manager for HOA Communities (HouN) The Woodlands

SpectrumAM•The Woodlands, TX

11d•$57,500 - $57,500•Hybrid

About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. While prior experience in HOA/Property management is not required, we offer a comprehensive one-year training program to establish you as an industry expert within three years, supported by assigned mentors. This role is ideal for individuals with a background in retail leadership, restaurants, hospitality, administrative roles, department management, office management, or operations, who possess 8 to 10 years of professional experience requiring proactive effort and decision-making. Developed skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are beneficial, as this role will further develop these foundational business and administration skills. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections, viewing our team as a 'work family'.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects.
Customer-centric positive attitude
Take extreme ownership of tasks
Be a team player
Be coachable
Highly organized
Accountable
Fantastic multi-tasker

Nice To Haves

Prior HOA/Property management experience is not required, as training will be provided.

Responsibilities

Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk Management, Insurance, and Litigation Support.
Prepare budgets and manage the finances of the associations.
Be available for after-hour emergencies.
Additional tasks, as necessary.

Benefits

Comprehensive package that is more than just a paycheck
Recognized as Best Places to Work consecutively since 2008.
Hybrid Empowerment Plan (after the first year, with potential for in-office and remote work)
Fast Track 50 in 2020.
Privately owned with over 20 years in business and never had to lay anyone off.
Work / Life balance.
5 weeks of PTO
40 paid hours per year for community service activities.
11 Annual Paid Holidays.
Paid Training - Internal Learning and Development Management System.
Medical, Dental, Vision, STD/LTD, Life/AD&D
401k program
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review.
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.