Community Manager

Dream Live Prosper Communities•Memphis, TN

6d•Onsite

About The Position

At DLP, Community Managers are empowered to oversee our multi-million-dollar operations, which include managing investments, residents, customers, and associates. This role offers a broader scope and greater accountability compared to traditional property management, necessitating close collaboration with senior leaders to ensure operational excellence. Our commitment is to deliver a "WOW" experience for every stakeholder, including residents, owners, and our team members. We are focused on attaining elite results across marketing, revenue growth, rental management, resident retention, rent collection, and property inspections. Dream Here: Careers at Dream Live Prosper Communities At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives. Our employees strive for excellence to deliver top-tier service, making sure our residents are truly happy with their homes. As part of the DLP Capital family, we maintain a focus on purpose, progress, and high standards. Furthermore, DLP Capital has earned a spot on the Inc. 5000 list of fastest-growing private firms for 13 years running and has been honored on several Best Places to Work rankings. If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

Requirements

Strong background in multi-year multifamily property management.
3+ years of experience in managing multiple direct reports.
Proven ability to drive positive results while embodying and promoting core values.
Excellent verbal and written communication skills.
Solid analytical skills, including working with income and financial statements.
Demonstrated examples of change leadership and on-site project management responsibility.
Empowerment, accountability, and a successful track record of achieving goals, driving performance, and developing team members.

Nice To Haves

Experience with Appfolio, G Suite, and Microsoft Office is a plus.

Responsibilities

Monitor leasing documents, data entry, and review renters' insurance, utility transfers, move-ins, and file checklists.
Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
Assist with court appearances and handle notices.
Review and provide feedback on leads, tours, and follow-up activities.
Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
Submit commissions for leasing agents by payroll cutoff dates.
Onboard, train, and mentor new Leasing Agents.
Review renewals and upcoming properties with the General Manager.
Assist with property inspections and communication with single-family teams.
Manage security deposit dispositions and attend required meetings.