Community Manager (Studio Manager) - Musicologie Seattle East Side

Musicologie Seattle•Seattle, WA

15h•Onsite

About The Position

At Musicologie, we believe music is for everyone and that a great teacher can change a life. We’re a growing network of music studios on a mission to make music lessons a simply delightful experience. We do this by combining our decade of experience, smart technology, and a people-first approach to connect thousands of students with inspiring teachers across the country. We are a growth-focused company driven by purpose and fueled by the idea that our work should be both meaningful and collaborative. Our team is built on a passion for music, genuine support for our students, and celebrating wins together—from a student nailing their first scale to a packed-out concert. Every team member plays a role in helping our community discover the joy and confidence that comes from making music. And we have a lot of fun while we do it.

Requirements

Genuinely excited to help people and believe music has the power to change lives.
A natural leader who knows how to build trust and motivate a diverse team of creative individuals.
An expert communicator who shines in person, over the phone, and in writing.
Thrive in a dynamic environment and are a master of multitasking, able to switch from a sales call to a student issue to event planning with grace and a cool head.
Highly organized, detail-oriented, and take pride in seeing projects through to completion.
Experience in a customer-facing role like sales, hospitality, or customer service where building relationships is key.
Tech-savvy and comfortable learning new systems, including our proprietary studio management software, Slack, and Google Workspace.
Enjoy being the go-to person and are motivated by seeing a community and business grow.
Able to work afternoon and evening hours (when our studio is buzzing with activity) and occasional weekends for events.

Responsibilities

Serve as the warm, welcoming face of Musicologie, especially during peak after-school hours, ensuring a delightful experience for everyone.
Act as the primary point of communication for scheduling, policies, and studio events.
Plan, organize, and conduct inspiring community events, and student concerts.
Manage all new student inquiries via phone, text, and email with prompt and friendly communication.
Guide new families through the enrollment process, from the first call to scheduling their first lesson in our proprietary system.
Use Musicologie’s marketing systems to promote the studio and grow our community.
Lead the hiring, onboarding, training, and coaching of our talented music teachers using Musicologie's proven systems.
Foster a supportive, collaborative, and high-performing team environment.
Oversee all daily operations to keep the studio running smoothly and looking its best.
Manage studio supplies, materials, and merchandise ordering.
Handle student payments and ensure data is accurate within our systems.