Community Manager

Fairfield•Mission Viejo, CA

26d•Onsite

About The Position

As a Community Manager for a property with over 300 units, you’ll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment. Fairfield is a leader in the multifamily housing industry and is passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

Requirements

High school diploma or equivalent required
Valid driver’s license is required.
3 or more years of hands-on property management experience.
Multifamily property experience required.
Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
Experience in writing and maintaining budgets.
Strong knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of Yardi or other property management accounting software.
Strong understanding of federal, state, and local fair housing laws and provisions.
A previous track record of maintaining occupancy and net operating incomes in multi-family property management positions.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Nice To Haves

Bachelor’s degree preferred.
Industry certification preferred.
A successful track record as a supervisor is preferred.

Responsibilities

Lead and Develop Teams: Recruit, coach, and motivate a high-performing team. Foster a culture of collaboration and compliance. Provide ongoing feedback and guidance.
Drive Financial Performance: Manage property budgets and financial reporting. Identify cost-saving and revenue-generating opportunities. Oversee collections and legal processes when needed.
Ensure Operational Excellence: Maintain occupancy and rental rate goals. Conduct property inspections and investor tours. Coordinate seamless resident move-ins.
Elevate Marketing and Customer Service: Execute marketing programs and maintain accurate online presence. Build resident satisfaction through retention strategies. Address and resolve resident concerns professionally.
Work safely and cooperatively with others, including supervisors.
Adhere to performance standards despite stressful conditions.
Communicate effectively and respectfully to ensure exceptional customer service.
Follow all federal, state, and local laws and Company policies.