Community Manager - Contractor
Eva NYC•New York, NY
•Hybrid
About The Position
You’ll serve as one of the key voices of the brand across social channels, help maintain a thriving online community and support the team with administrative and operational tasks. This role is a contractor position, with the opportunity to work part time or full time. As a contractor, you will work from your own laptop.
Requirements
- Work from your own laptop
Responsibilities
- Monitor and respond to comments, DMs, tags, and mentions across our social platforms including but not limited to two Instagram accounts, TikTok, Facebook, Youtube, and emerging channels
- Repost UGC to Instagram Stories and help source and surface community content.
- Maintain safe, friendly, on-brand community spaces by hiding spam and escalating issues when needed.
- Flag noteworthy conversations, trends, and opportunities for brand engagement.
- Upload approved content across platforms with accuracy and attention to detail.
- Assist the team in organizing assets, maintaining content calendars, and tracking posting schedules.
- Pitch social and community-driven content ideas informed by daily community interactions.
- Contribute to team trend recaps with learnings, trends, themes, and performance notes.
- Assist with influencer/community seeding processes: collecting addresses, tracking shipments, maintaining spreadsheets.
- Help with scheduling, meeting notes, and project coordination for the social team.
- Manage community-related documentation, FAQs, responses, and internal communication updates.
- Support cross-functional teams (Customer Support, Retail, Education) by sharing relevant community insights.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
