About The Position

We are seeking positive and motivated professionals for a career change into property and HOA community management. Our company provides industry-leading education and training, including a one-year initial training period and assigned mentors, to help you become an industry expert within three years. This role offers a solid foundation for general business matters and administration, with opportunities for future roles within the company or external career progression. We foster a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections, viewing our team as a 'work family'. While the role is primarily remote, significant in-office time is expected during the first six months for training and long-term success.

Requirements

  • Approximately ten (8+) years of solid work experience
  • Ability to attend or run evening meetings (usually 30-40 per year)
  • High-level organizational skills in a fast-paced environment
  • Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
  • Ability to catch on to other business computer systems
  • Strong customer-friendly and informative communication skills
  • Some experience and knowledge of financial statements and budgets
  • Comfortable with public speaking in small and large meetings
  • Great conflict management skills in sometimes stressful situations
  • Experience with gathering bids for large projects and managing those projects.

Nice To Haves

  • Prior HOA experience is not required.
  • Backgrounds from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more are considered.
  • Developed skills in customer services, administration, communication, negotiations, conflict resolution, insurance, budgets, financials, legal matters, and vendor management are helpful.

Responsibilities

  • Passionately live our Same Day Response Policy.
  • Engage with board members and homeowners in your community.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan for and facilitate association board meetings and annual meetings.
  • Vendor relations, including the bidding and project management process.
  • Consult with other departments in support of your communities.
  • Risk Management, Insurance, and Litigation Support.
  • Prepare budgets and manage the finances of the associations.
  • Be available for after-hours emergencies.

Benefits

  • Hybrid Empowerment Plan (after first year)
  • Recognized as Best Places to Work since 2007!
  • Fast Track 50 in 2020.
  • Privately owned with over 20 years in business and never had to lay anyone off.
  • Work / Life balance.
  • 5 weeks of PTO
  • 40 paid hours per year for community service activities.
  • 11 Annual Paid Holidays.
  • Paid Training - Internal Learning and Development Management System.
  • Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program.
  • Free medical clinic in-house (virtual appointments for other offices).
  • Phone and Mileage Reimbursement
  • Well-structured career track plan with a 6-month review.
  • Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.
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