Community Manager

Prenetics

19d•Onsite

About The Position

IM8 is a health and longevity brand co-founded by David Beckham and Prenetics, aiming to make nutritional science accessible. Launched in late 2024, IM8 has shown significant revenue growth and has a strong international presence, shipping to 43 countries and partnering with notable athletes and sports teams. The company emphasizes science-backed products, with its flagship Daily Ultimate Essentials containing 90 active ingredients and undergoing clinical trials. IM8's business model is subscription-based, with a core focus on customer retention and lifetime value. The company is seeking a Community Manager based in Singapore to manage its community, serve as the primary contact for inbound opportunities, and foster brand advocacy.

Requirements

3+ years in community, events, partnerships, or brand marketing, or a compelling reason why this benchmark doesn't apply.
Based in Toronto with an established local network that can be activated immediately.
Exceptional written communication skills and strong people instincts.
Ability to make strangers feel like insiders.
Skilled operator capable of managing events with meticulous attention to detail.
Comfortable being both the public face and the behind-the-scenes organizer.
Demonstrated experience in personally building or growing a community, or running significant events at scale, or a clear, specific reason why this benchmark doesn't apply.
A bias for action and a desire to shape the community playbook.
Active, fluent daily usage of AI tools is mandatory.

Nice To Haves

Existing relationships with Singapore venues, gyms, run clubs, studios, and creator communities.
A genuine passion for health, longevity, fitness, or performance.
Experience working with athletes, ambassadors, or influencers.
Content creation skills for capturing and creating moments.

Responsibilities

Own the inbound engine by being the front door for all inbound event, partnership, pop-up, and collaboration requests in Toronto.
Triage, qualify, and prioritize opportunities, establishing a system to ensure nothing is missed.
Transform a high volume of collaboration requests into a clear, trackable pipeline of valuable activations.
Grow and nurture IM8's community in Singapore, both online and in person.
Foster a connected community among customers, athletes, partners, and fans.
Act as a visible and trusted presence within the health, fitness, and wellness sectors in Singapore.
Plan and execute local events, pop-ups, and brand activations from concept to follow-up.
Coordinate athletes, ambassadors, venues, vendors, and logistics for events.
Ensure all IM8 events and activations are premium and on-brand.
Manage community touchpoints including DMs, groups, comments, and community emails, ensuring fast, human, and on-brand responses.
Serve as the brand's voice, gathering community feedback on preferences and pain points.
Track inbound volume, event ROI, community growth, and sentiment.
Report on performance, identify areas for improvement, and provide insights to marketing and product teams.