Community Manager - The Grove Chamblee

Greystar • Chamblee, GA

4d • $80,000 - $88,000

About The Position

The Community Manager oversees the day-to-day operations of an assigned property, including staff, daily activities, and resources, to achieve established financial and operational goals. The role ensures compliance with company policies and procedures and applicable laws and regulations governing multifamily housing. This position is for a stabilized, 192-unit midrise community.

The manager contributes to budget development, reviews financial and operational reports, manages revenue and expenditures, approves vendor invoices, and oversees leasing and lease enforcement. The role develops marketing and leasing strategies based on market trends, supports resident satisfaction and retention, maintains property standards, supervises and develops staff, and assists with the client/owner relationship. The position also completes accounting, financial, administrative, and other reports and duties as assigned.

The role works in an office environment and may frequently involve exposure to outdoor conditions. Physical access throughout the property and its amenities is required. Routine local travel may be needed for bank deposits, training, outreach events, and other job duties. The salary range is $80,000–$88,000, with potential bonus eligibility for onsite property positions.

Requirements

• Four to six years minimum of relevant experience in property management, sales, marketing, and customer service sufficient to manage an apartment community, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict-resolution, and customer-service skills.
• Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
• Hold licenses and certifications required by state and local jurisdictions.
• Valid driver's license to drive a golf cart on the property; ensure other onsite staff with golf-cart access also have valid driver's licenses.
• Proficiency with internet, word processing, spreadsheet, and database management programs.
• Strong proficiency with property management software.

Nice To Haves

• Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
• Experience with Entrata, Yardi, and/or OneSite property management software.

Responsibilities

• Contribute to property budget development by analyzing financial statements, marketing information, and operational reports.
• Manage revenue activities, including setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
• Review and approve vendor, contractor, and service-provider invoices, including reconciling work or purchases, checking insurance certificates, coding charges, and coordinating related communications.
• Control expenditures within the approved budget and manage the petty cash fund.
• Oversee lease enforcement, including reviewing applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
• Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
• Promote resident satisfaction and retention by responding to concerns and service requests and ensuring maintenance staff meet company response and completion standards.
• Conduct property inspections and address issues to ensure grounds, buildings, and amenities meet safety, cleanliness, appearance, and appeal standards.
• Interview, hire, orient, train, and manage property staff in accordance with company policies and practices.
• Support the client/owner relationship through meetings, property tours, performance updates, and responses to owner requests.
• Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
• For California positions, manage the lease process using the California-specific Lease File Checklist.

Benefits

• Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager