Community Manager

HOALiving•Draper, UT
•Hybrid

About The Position

At HOALiving, association management isn't a steppingstone — it's a profession we invest in. Whether you're an experienced Community Manager pursuing (or holding) your CMCA, AMS, or PCAM, or you're bringing strong people and communication skills from a career in hospitality, education, retail, or real estate and ready to start something new — we want to talk to you. We back that up: Generous paid time off from day one, 17 paid holidays a year — including your birthday eligible from day one, Certification support: we invest in the credentials that build your career, from CMCA through PCAM, Medical, Dental, Vision, and Life coverage, 401(k) with employer match, A team and leadership structure built to help you grow, not just get through the week.

Requirements

  • 1–2+ years of HOA, community association, or portfolio/property management experience, or Experience in hospitality, education, retail, or real estate, where you managed relationships, resolved conflict, and communicated with a wide range of people under pressure — think guest relations, classroom management, store leadership, or client-facing sales
  • Strong verbal and written communication, including the ability to navigate difficult conversations with professionalism
  • Sound judgment, problem-solving, and resourcefulness
  • Organized, detail-oriented, and able to manage competing deadlines
  • Proficient in Microsoft Outlook, Word, Excel, and Teams; comfortable learning industry systems like Vantaca
  • Typing proficiency of 50+ WPM
  • Honesty, respect, and sound work ethic
  • Flexibility and a customer-first mindset
  • A good sense of humor — we take the work seriously, not ourselves

Nice To Haves

  • CMCA, AMS, or PCAM is a plus if you have it

Responsibilities

  • Own the day-to-day success of the communities in your portfolio — the boards you support, the homeowners you serve, and the vendors you manage.
  • Lead 1–2 board, annual, or special meetings per week (evenings, Monday–Thursday)
  • Partner with our centralized AP, AR, customer service, collections, maintenance, and architectural review teams — so you're never managing a portfolio alone
  • Conduct regular site visits to stay close to your communities, oversee maintenance, and administer compliance
  • Keep boards and homeowners informed with timely, professional communication
  • Interpret covenants and advise boards with confidence
  • Draft resolutions and written community policies

Benefits

  • Generous paid time off from day one
  • 17 paid holidays a year — including your birthday eligible from day one
  • Certification support: we invest in the credentials that build your career, from CMCA through PCAM
  • Medical, Dental, Vision, and Life coverage
  • 401(k) with employer match
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